Upgraded and was able to keep verizon unlimited

Discussion in 'iPhone' started by witmvpness6, Dec 21, 2012.

  1. macrumors member

    Joined:
    Jun 11, 2010
    #1
    Just thought I would let everyone know I upgraded my iPhone 4 to a 5 with verizon today (finally), and I still have unlimited data. I upgraded at Best Buy over their Best Buy Mobile customer service line, and did in store pickup. The rep told me nothing was changing with my plan. I was skeptical, but after my upgrade I checked my verizon account, and sure enough I still have unlimited.
     
  2. macrumors 6502

    determined09

    Joined:
    Jun 9, 2009
    Location:
    Texas
    #2
    So you must have paid full price for you phone
     
  3. macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #3
    I would think this too if he bought from BB. There are some though. I can upgrade once more and keep my unlimited but that is due to VZW's tom foolery.
     
  4. thread starter macrumors member

    Joined:
    Jun 11, 2010
    #4
    Nope, paid 150 dollars for a 16gb black plus tax. Just checked my bank account as well. My eligibility date is now in 2014 so I definitely used my upgrade...
     
  5. macrumors 6502

    determined09

    Joined:
    Jun 9, 2009
    Location:
    Texas
    #5
    So how did you do it. ?! Please tell.
     
  6. thread starter macrumors member

    Joined:
    Jun 11, 2010
    #6
    I was just eligible for an upgrade today. I called best buy mobile 1-877-702-2211. Told them I would like to upgrade my phone. They checked my eligibility, and asked me what device. I told them the iPhone 5 and they found the store closest to me for in store pickup. I placed the order, went to the best buy, picked up my phone, and was on my way.

    While on the phone they asked which line (I have a single line plan), and said since I'm upgrading there will be no changes in my plan. I was worried about the unlimited data but sure enough it's still there.

    http://i46.tinypic.com/2z80ow2.png
     
  7. macrumors 68000

    D1G1T4L

    Joined:
    Jun 26, 2007
    Location:
    Phoenix, AZ
    #7
    Don't be shocked if it does change in the future.
     
  8. thread starter macrumors member

    Joined:
    Jun 11, 2010
    #8
    Would they legally be allowed to do that, after telling me my plan was not changing as I was signing the new contract?
     
  9. macrumors 68000

    D1G1T4L

    Joined:
    Jun 26, 2007
    Location:
    Phoenix, AZ
    #9
    Yup
     
  10. macrumors 6502a

    Joined:
    Oct 13, 2012
    #10
    Called Best Buy twice and both times they said to call VZW and ask if I could upgrade my line and keep my data plan. Both times VZW said no.
     
  11. macrumors 68000

    D1G1T4L

    Joined:
    Jun 26, 2007
    Location:
    Phoenix, AZ
    #11
    Thats why I wouldn't be surprised if it changed in a couple days. Best Buy can say anything but the contract is with Verizon. I'm pretty sure all their printed documentation will state that if you have a unlimited account and upgrade you will be forced off that plan.
     
  12. macrumors 6502a

    Joined:
    Oct 13, 2012
    #12
    Actually twice Best Buy told me I would lose my UL data if I upgrade.

    Yes when you upgrade a line that equals extending the contract and when you extend a contract you lose your unlimited data. Period.
     
  13. macrumors 6502a

    iDuel

    Joined:
    Jul 20, 2011
    Location:
    Greece/USA
    #13
    You will most likely lose the Unlimited Data after the billing cycle ends. Even if BestBuy told you one thing, you signed a contract with Verizon not BestBuy Mobile.
     

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