URGENT: iPhone on but no screen?!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by chelleb2, Nov 24, 2008.

  1. macrumors newbie

    Nov 24, 2008
    Hi there

    Had my iphone for exactly a month now, never dropped it or spilt anything on it and all of a sudden tonight i go to reply to a text (i heard the message tone) and i notice the buttons won't work :-s so i try switching it off and that's not working either

    so my phone is on, i can hear people trying to call and text me and when i plug the charger on i hear it making the connection noise but basically there is no screen!!

    any help much appreciated!!
  2. macrumors regular

    Sep 30, 2008
  3. macrumors 6502

    Dec 2, 2005
    San Diego
    Don't hold it down, but hit the top power button a couple of times. Sometimes my phone locks on a black screen if I do some wacky combination of things while the program is closing. I noticed pressing the home button repeatedly doesn't get it off this black screen, but pressing the top power button several times until it goes to the lock screen seems to work. Just don't hold it, only press it.
  4. thread starter macrumors newbie

    Nov 24, 2008
    i phoned o2 this morning and they told me to hold and press the menu and power buttons at the same time for about 10 seconds and then an apple symbol would appear and the phone would reset itself

    it worked but the apple symbol was there for a while but eventually the normal screen came back

    so there is the answer if this happens to anyone else :)
  5. macrumors newbie

    Dec 3, 2009
    Omg, thank you so much chelleb2 for posting the solution to this problem!!! The same thing just happened to me and had me freaking out because nothing I did would turn the screen back on. THANKS for your help :)
  6. macrumors newbie

    Dec 22, 2009
  7. macrumors newbie

    Dec 23, 2009
    You can also try holding down the Power and Home button at the same time for about 10 seconds. See how that works out.
  8. SKK
    macrumors newbie

    Apr 15, 2010
    No screen!

    Thanks, Carlos. Your information is very helpful for me.
    Now I get back my screen.:)
  9. macrumors newbie

    Jun 5, 2010

    I droppedmy phone...now the screen is white..tried rebooting ..nada? any ideas? Thanks

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