USB PCI card problems (Type 11 error on startup)

Discussion in 'Mac Help/Tips' started by barkmonster, Nov 21, 2002.

  1. barkmonster macrumors 68020

    barkmonster

    Joined:
    Dec 3, 2001
    Location:
    Lancashire
    #1
    The card I bought has these specs :

    Features

    32-Bits. 33Mhz PCI interface compliant with PCI Local Bus Specification Revision 2.2

    Four Downstream USB Ports

    Each USB port dedicated to providing Full Band-Width to the attached device

    Full Compliance with Universal Serial Bus Specification Revision 1.1

    Integrated Dual-speed USB Tranceivers

    Support for up to 127 devices per port

    Supports Peripheral Hot Swap and Wake-up

    System Requirements

    Mac or IBM PC with one free PCI slot
    Windows98SE/ME/2000 & Mac OS 8.6 or higher

    I've tried it in all 3 PCI slots, everytime it bombed with an error 11 on start up, even after zapping the PRAM after every slot change.

    I tried it with no other PCI cards aswell and it still bombed before the first extension tries to load.

    I've also removed my audiomedia III card from slot 2 and tested it all the slots individually to check if the slots are to blame, all 3 slots pass in Digitest.

    Any idea what could be causing this ?

    I wouldn't want to totally write off the card at the first sign of problems, It's listed as mac compatable and I've already installed the latest USB Card drivers this morning before I bought the card, they caused no issues when there was no USB card to find and they also appear to load last in the extension que at start up.

    I suppose it could be that card is some OEM brand I've never heard of and cost half what a 2 port card from Belkin or other well known makes but it says mac compatable and has the mac os logo on the packaging and documentation that came with card.

    I know to get a 4 port card for about 2 3rds the price of a 2 port "branded" card is maybe too good to be true but this is kind of a wierd problem I can't solve with software updates or extension manager.

    My Mac's specs :

    Beige G3, 300Mhz 512K L2, Rev A mobo with ATI Rage II+ (6Mb Vram), 320Mb RAM, OS 9.2.1 and an audiomedia III sound card.
     
  2. crassusad44 macrumors 6502a

    Joined:
    Nov 30, 2001
    Location:
    Scandinavia
    #2
    Guess you have installed Apple USB Card Support 1.4.1?

    If you have, the card is probably faulty. Deliver it back to the shop as a DOA, and get a new one. If you can get one from Kensington, then buy it. Most cheap USB cards are faulty...

    Sh*t sells for less
     
  3. barkmonster thread starter macrumors 68020

    barkmonster

    Joined:
    Dec 3, 2001
    Location:
    Lancashire
    #3
    Thought so, It was SERIOUSLY cheap, even down to the packaging.

    I've yet to see if the drivers are to blame because it doesn't get past the first extension. I also installed the latest USB drivers from apple's site hours before I even bought the card itself.

    Ever thought of selling that as marketing slogan to Tiny or Dell ?

    :D
     
  4. crassusad44 macrumors 6502a

    Joined:
    Nov 30, 2001
    Location:
    Scandinavia
    #4
    Apple USB Card Support 1.4.1 is the right version and the right drivers for any USB PCI-card. If the problems started the second you put the card in, you know what's causing the error... A USB PCI-card should not cause any error, even if you forget to install the USB software from Apple (it simply will not work until the drivers are installed).

    I recommend a USB PCI-card from Kensington or iXpand (the latter is cheaper, but works as expected)

    If I should ever work for one of the mentioned companies..... YESSS!!!! :p :D
     
  5. barkmonster thread starter macrumors 68020

    barkmonster

    Joined:
    Dec 3, 2001
    Location:
    Lancashire
    #5
    Thanks for all the info, I've managed to get a refund on the card and I think I'll get a USB card from a mac dealer instead. No point in saving a few pounds if it's just going to cause compatability problems.
     

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