USPS Priority Mail Sucks!

Discussion in 'Community Discussion' started by Jinsou, Aug 7, 2009.

  1. macrumors regular

    Jinsou

    Joined:
    Nov 18, 2007
    #1
    Seriously, how can they offer a service for which they say delivery is 2-3 business days and it's been 10(business days) and i still haven't gotten my package: check this out

    Processed through Sort Facility, August 05, 2009, 1:06 am, KEARNY, NJ 07032
    Processed through Sort Facility, August 04, 2009, 11:21 pm, KEARNY, NJ 07032
    Processed through Sort Facility, July 29, 2009, 2:10 pm, JERSEY CITY, NJ 07097
    Processed through Sort Facility, July 27, 2009, 7:55 pm, KEARNY, NJ 07032
    Acceptance, July 27, 2009, 10:22 am, BAYONNE, NJ

    IT HASN'T EVEN LEFT THE STATE.... JEEZ :/

    has anyone else had this problem...

    Jin
     
  2. macrumors member

    Joined:
    Aug 3, 2009
    #2
    haha sucks to be you.

    It depends on where the product was shipped..
     
  3. macrumors 604

    thegoldenmackid

    Joined:
    Dec 29, 2006
    Location:
    dallas, texas
    #3
    Their tracking service is not so good. It lists the machine that I am typing on as still in a sort facility, grant it, it arrived a couple of hours ago - in general had nothing but good experiences.
     
  4. MTI
    macrumors 65816

    Joined:
    Feb 17, 2009
    Location:
    Scottsdale, AZ
    #4
    Long story short . . . some USPS sorting centers are better than others.
     
  5. macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #5
    QFT.

    USPS tracking is useless. It's not even tracking, they don't call it that. It's called delivery confirmation, it's only designed for you to find out if a package has been delivered or not, nothing else. Any tracking info on their site should be taken with a grain of salt.
     
  6. Guest

    Joined:
    Jul 26, 2009
    #6
    ^^ exactly. i like to think of USPS tracking more as an illusion - they make you think you see something, but, its not real. i am convinced it is there just to give the same appearance of tracking that FedEx, etc. does to try and be competitive.
     
  7. macrumors 68020

    JML42691

    Joined:
    Oct 24, 2007
    #7
    If you paid for 2-3 days and it's been 10 already then give them a call and make a little noise about it all. Who knows, you might end up getting your shipping refunded.

    But as others have said, don't go by what their website says, it is usually highly inaccurate and delayed, but if you don't have the package in you hands and it is 7 days beyond what you paid for, then give them a call.
     
  8. macrumors 68000

    Antares

    #8
    Your experience seems to be a rare exception. I've had nothing but great experiences with Priority Mail. Now, I will agree that tracking is pretty much useless. However, delivery is often even faster than you would expect. :) There is obviously a major issue going on here. You should follow-up.
     
  9. macrumors 68020

    pilotError

    Joined:
    Apr 12, 2006
    Location:
    Long Island
    #9
    I would definitely go to the post office. There's something wrong with the package if it's bouncing around like that.
     
  10. macrumors regular

    Joined:
    Aug 2, 2009
    #10
    I was gonna say the same thing. I bet they lied about the weight of it to save, IMO. Then it's just being returned to sender to correct postage.

    My USPS priority experiences are great. I run a small Biz and use USPS primarily as our "accessory" shipper. can beat $4.80 to ship something to Alaska in 3 days!

    AL90 :apple:
     
  11. macrumors 68020

    Joined:
    Feb 2, 2007
    Location:
    Pasadena CA
    #11
    International Dispatch, August 06, 2009, 5:37 pm, ISC MIAMI FL (USPS)
    Arrival
    Electronic Shipping Info Received, August 03, 2009
    Acceptance, August 03, 2009, 5:59 pm, PANAMA CITY, FL 32401

    This, allegedly is "Class: Priority Mail International Parcels"

    At this rate, it'll take another 50 days to cross the atlantic to the UK.

    USPS - yeah - I'll be avoiding them in the future.


    Meanwhile, friends ordered stuff in the US. With FedEx int.priority - it was <48hrs.
     
  12. macrumors 68020

    spillproof

    Joined:
    Jun 4, 2009
    Location:
    USA
    #12
    Hey, its run by the government, what do you expect.
     
  13. macrumors 68000

    Joined:
    Sep 25, 2004
    #13
    USPS Priority international packages take anywhere from 8 to 15 business days - next time pay the $150 or so that FedEx int. priority charges. If you can afford to wait, then USPS is the best choice.

    Btw, I ship usps priority international (and domestic) on a daily basis. Have had 0 problems, yes there have been packages (maybe 1 out of 50) that will get delayed by a few days. Let's not talk about my experience with UPS that lost 3 out of 10 packages - or delivered them in an unusable state.

    I always stick with USPS.
     
  14. macrumors 65816

    GeekGirl*

    Joined:
    Feb 26, 2009
    Location:
    Buffalo, NY
    #14
    I love USPS never had it take longer then 3 days coast to coast, something is wrong with your package
     
  15. macrumors 65816

    GeekGirl*

    Joined:
    Feb 26, 2009
    Location:
    Buffalo, NY
    #15
    I love USPS never had it take longer then 3 days coast to coast, something is wrong with your package
     
  16. thread starter macrumors regular

    Jinsou

    Joined:
    Nov 18, 2007
    #16
    I called a few times, and It has got to be the worst customer service lol, they speak like they are very mad at you for making that call, and what their @ $10+ an hour + benefits, I thought so.


    ($8.80) to be exact the amount paid...
     
  17. macrumors 603

    NC MacGuy

    Joined:
    Feb 9, 2005
    Location:
    The good side of the grass.
    #17
    Kearny, NEW JERSEY pretty much says it all.;)
     
  18. macrumors 68020

    Thomas Veil

    Joined:
    Feb 14, 2004
    Location:
    Reality
    #18
    My one and only experience with them was years ago, when my Canadian niece left an important school textbook behind at our house. She needed it for a test at the end of the week.

    We sent it USPS overnight. She got it four days later.
     
  19. macrumors newbie

    Joined:
    Dec 9, 2009
    #19
    Hey, I've ordered something from the states iswell, apparently it left the states on the 5th of December, however nothings changed since, your item flew in from MIA iswell "djellison", how long did it take in overall for you to receive it?

    My Tracking Info:
    Detailed Results:

    Bullet International Dispatch, December 05, 2009, 9:47 pm, ISC MIAMI FL (USPS)
    Bullet Arrival
    Bullet Acceptance, December 03, 2009, 1:57 pm, OLDSMAR, FL 34677
    Bullet Electronic Shipping Info Received, December 03, 2009
     
  20. macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #20
    Are you getting that info from the USPS website? Once it leaves the US, it's no longer trackable on the USPS website, it's now in the hands of your country's postal service. If you put your tracking number on their website you might get something, I know once I mailed something via the postal service to Canada and once it crossed the border, I was able to use Canada Post's website to track it.
     
  21. macrumors newbie

    Joined:
    Dec 9, 2009
    #21
    Yeah, that information is from the USPS site, and heres the details on the Parcelforce site, the item is coming to me in England-London, from the states Florida.

    The status of the parcel you've enquired about is displayed below.
    Parcel number: CQ*********US
    Service: Express 48
    Status: Advised
    Last tracked at: Delivery Agent - MIAMI

    Date Time Location Tracking Event
    05-12-2009 21:47 Delivery Agent - MIAMI Left origin country
    05-12-2009 21:22 Delivery Agent - MIAMI Arrived at Outward OE
    03-12-2009 13:57 Delivery Agent - UNITED STATES AMERICA

    It left the states on the the 5th, which was on Saturday, surely it would be in th UK by now?
     
  22. macrumors 65816

    it5five

    Joined:
    May 31, 2006
    Location:
    New York
    #22
    I ship exclusively with USPS (and not just because I work for them). My packages always arrive faster (and it costs less) than if I ship with UPS or FedEx. What really pisses me off with UPS is that they will hold onto a package until the scheduled delivery date they announce on the tracking website, even if the package arrived in my city a few days ahead of the scheduled delivery. It shouldn't (and doesn't) take three days for the package to make its way from the processing facility in my city to my apartment.
     
  23. macrumors 6502a

    optophobia

    Joined:
    Oct 26, 2007
    Location:
    Seattle
    #23
    I love priority mail USPS for several reasons.
    1- online print labels through paypal.
    2 - can drop off at PO anytime
    3 - flat rate shipping boxes makes shipping heavy stuff cheap.

    Had good experiences mainly.

    OP I would just be more concerned with the fact that you live in NJ, which is the main problem :cool: [/jk]
     
  24. macrumors newbie

    Joined:
    Dec 9, 2009
    #24
    @optophobia
    have you shipped anything to the UK via USPS priority mail international??
    if so on average how long did it take for a parcel to get from the states to the uk customs office?
    thanks
     
  25. macrumors 68020

    Joined:
    Feb 2, 2007
    Location:
    Pasadena CA

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