Verizon Account Locked By Accident!

Discussion in 'iPhone' started by cheesesteak22, Oct 6, 2011.

  1. macrumors member

    Joined:
    Sep 21, 2011
    #1
    I tried to log into my verizon account online and entered the wrong password one too many times and now my account is locked! I have been able to check my upgrade status through apple's website using my billing password but apparently that isn't the same as my account password. I tried to call customer service but they aren't 24 hours, so my account is still locked!

    Am I going to be able to preorder through the apple website with my verizon wireless online account locked???
     
  2. macrumors member

    Joined:
    Jan 23, 2011
    #2
    if you figure out your password then yes.
     
  3. macrumors G5

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #3
    If its locked, then you'll just have to wait it out until Verizon re-opens.
     
  4. macrumors 6502

    Joined:
    Apr 26, 2007
    #4
    The same thing happened to me. :eek: I was able to add an iPhone 4 to my cart and select a data package on Apple's website just by using the last four digits of SSN.
     
  5. macrumors 6502a

    Joined:
    Jun 11, 2011
    #5
    Verizon login password and the password the Apple site wants is definitely different. No idea what you do about a locked account, try calling Verizon or talking to someone on their live website support.
     
  6. thread starter macrumors member

    Joined:
    Sep 21, 2011
    #6
    I know my billing password and have never had a problem checking my upgrade status on the apple website using that. Is that the only password they ask for when you preorder?
     
  7. macrumors 65816

    Zepaw

    Joined:
    Apr 18, 2010
    Location:
    MN
    #7
    billing password. This is not your standard password. It is a code 1-5 characters long. I had a similar issue today. You likely set it when you set up service but forgot it like me.
     
  8. macrumors 6502a

    Joined:
    Jun 11, 2011
    #8
    If you mean Apple they also need last 4 digits of SSN, zip code, and then your phone number obviously. Verizon just needs the number/pass.
     
  9. thread starter macrumors member

    Joined:
    Sep 21, 2011
    #9
    Ok, good. I just hope the fact that my account is locked wont prevent the order from being processed.
     
  10. macrumors 6502

    Joined:
    Apr 26, 2007
    #10
    Yes. They need that if you have one, last four digits of SSN, phone number, and zip code.
     

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