Verizon to Initiate $30 Device Upgrade Fee on April 22

Discussion in 'iOS Blog Discussion' started by MacRumors, Apr 11, 2012.

  1. macrumors bot

    MacRumors

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    Verizon today announced that as of April 22 it will initiate a $30 upgrade fee for current customers moving to new devices.
    Verizon is the last of the major U.S. carriers to add a device upgrade fee, a secondary revenue stream carriers justify by citing costs associated with setting up new devices and updating account information. Sprint and AT&T previously charged $18 device upgrade fees, but Sprint doubled its fee to $36 last September and AT&T followed suit back in February.

    Article Link: Verizon to Initiate $30 Device Upgrade Fee on April 22
     
  2. macrumors 68020

    Joined:
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    #2
    Here's an idea, stop these programs, cut the fee, and direct these people to Apple's support.
     
  3. macrumors 65816

    Dweez

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    Down by the river
  4. macrumors regular

    Joined:
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    #4
    So these upgrade fees aren't charged when you are a new customer? What's the incentive to stay with your current provider then??
     
  5. macrumors regular

    Joined:
    Jul 19, 2002
    #5
    ugh.

    we are being nickeled and dimed to death by all these companies...
     
  6. macrumors 6502

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    Location:
    Ozark, Missouri
    #6
    If the fee is being used to provide service and support in regards to an upgrade, what about the folks who just go to the Verizon or Apple website and purchase a new phone with their credit card? There's no "service and support" involved!

    There shouldn't be a fee involved in that circumstance!
     
  7. macrumors 6502

    Joined:
    Dec 20, 2008
    #7
    We need to go against this. It has been proven that if the people speak up loud and clear, these wireless companies have no choice but to make us happy. This is such BS....it's not like any work goes into upgrading our devices. If anything they should be crediting US for continuing to use their service and extending our contracts.
     
  8. macrumors 604

    ArtOfWarfare

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    #8
    Does T-Mobile no longer qualify as a major carrier?
     
  9. macrumors 68040

    boshii

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    #9
    When you're new they call it an activation fee.
     
  10. macrumors 6502

    johnparjr

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    Earth
    #10
    Yes they are charged its called the activation fee for new and upgrade fee for current users
     
  11. macrumors regular

    Joined:
    Aug 4, 2006
    #11
    Not only is there no incentive to stay, there's an extra incentive to leave. Though maybe not enough to be a big factor for most people.
     
  12. macrumors member

    Joined:
    Sep 27, 2011
    #12
    I'm moving to North America in a couple of weeks, and the one thing I'm really not looking forward to is how the mobile carriers seem to rip you off. Especially when compared to what the carriers charge here in the UK.

    Some of the carriers charge extra for caller ID, voicemail, etc. All of which are standard in the UK. Plus all the carriers charge these stupid activation/upgrade fees. And then there's the cost of calling plans and data plans...

    Not much you can do though, when it seems they have us all by the balls.
     
  13. macrumors 65816

    Buschmaster

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    #13
    Did they ever?
     
  14. macrumors regular

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    Jul 19, 2002
    #14
    so I am wondering why the carriers don't cut the monthly fees after our contract is up?

    We sign a 2 year contract to make sure that our new fancy phone is subsidized, but once that period is over, shouldn't the subsidy payment be discontinued?
     
  15. macrumors 68020

    applesith

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  16. macrumors regular

    nrose101

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    #16
    Hmm....Glad I have AT&T...never had any issues and they never try these kind of things.
     
  17. macrumors regular

    Joined:
    Sep 14, 2009
    #17
    The whole thing is a racket.

    They'll just hit you with a new-customer "activation fee" instead of an existing-customer "upgrade fee." You can't escape it.

    ----------

    Uh, AT&T has always charged an upgrade fee. It used to be $18. Now it's $36.
     
  18. macrumors 603

    ECUpirate44

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    NC
    #18
    You can't be serious :rolleyes:.
     
  19. macrumors regular

    nrose101

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    Location:
    Delray Beach, FL
    #19
    100%. Never had any extra fees tacked on anything..Had AT&T since 1999 and don't ever see leaving them.. Verizon does online bill paying fees, etc..seems they want to nickel and dime you everywhere.
     
  20. macrumors 6502

    Joined:
    May 22, 2007
    #20
    LOL as I wipe tear from my eye. That is just even MORE gravy for the carrier at that point if the customer doesn't take advantage of a new upgrade at that time. There is no reduced rates should you continue service, because the carrier wants to lock you in to a long-term commitment. The vicious circle continues on and on!
    Vote with your wallet. Just by your device outright and use it on a service that gives you the best price.
     
  21. macrumors 6502a

    Sabenth

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    Jan 24, 2003
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    UK
    #21
    :eek: that dose seem like a cheek if your an exsting customer and whats an online workshop
     
  22. macrumors 604

    GFLPraxis

    Joined:
    Mar 17, 2004
    #22
    Can't this be argued as bait-n-switch? I mean, a lot of people signed up for contracts with the promise of the upgrade after a year, no?
     
  23. macrumors 6502a

    bad03xtreme

    Joined:
    Jul 16, 2009
    Location:
    Northern, VA
    #23
    It's all a bunch of bullsh!.. My Verizon contract has been up for over a year and I was thinking about upgrading to an iPhone but I just don't want to give any one of these carriers any more money than I have to because they make me sick. :mad:
     
  24. macrumors member

    Joined:
    Jul 19, 2010
    #24
    ... and at&T will follow suit.


    those two seem to mirror each other.


    edit: they already have. smh
     
  25. macrumors newbie

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    Jul 13, 2008
    #25
    Yep. IMHO airlines are the worst !!
     

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