Viber desktop for Mac OS keep crashing non stop

Discussion in 'Mac Applications and Mac App Store' started by mightylover4, May 22, 2013.

  1. macrumors newbie

    Joined:
    May 22, 2013
    #1
    Hi guys, I was wondering if anyone could help me with this Viber desktop on my imac.

    It keep crashing all the time and will never stop. I have tried to delete/uninstall it and restart computer and restore it but as soon as I have restored it back, It doesn't start from like enter phone number and code and things like that but it opens up and trying to load/sync my texts and contact list and then Crash and give me this message: [​IMG]

    Please help me, i really need this app on my imac.

    Thanks in advance!
     
  2. macrumors 6502

    eattherich

    Joined:
    Jul 8, 2011
    Location:
    Berlin
    #2
    Can you provide a little more information such as the specific model of iMac and the version of OS X you're running. Maybe this will help somebody provide better help. Have you looked on Viber's support page? There's an FAQ section and I believe they offer good support using Twitter so if you don't find an answer on here then I'm sure you can send Viber the information in the "Show Details" section of the problem report. Good luck. :)
     
  3. thread starter macrumors newbie

    Joined:
    May 22, 2013
    #3
    Hi I have an imac mid 2010 running on Mountain Lion 10.8.3. I have tried to facebook viber but got no replies. Thanks
     
  4. macrumors member

    Joined:
    Oct 27, 2010
    #4
    Does the same on my computer. As soon as I send a message, Viber crashes and gives me the message that is has quit unexpectedly.

    I'm using a MPB 2013, Maverick and the latest version of Viber.
     
  5. macrumors newbie

    Joined:
    Sep 22, 2014
    #5
    Same Problem

    Exactly same problem , i aslo Submitted ticket on viber but no answer till now !
     
  6. kulorex, Oct 27, 2014
    Last edited: Oct 27, 2014

    macrumors newbie

    Joined:
    Oct 27, 2014
    #6
    Same problem

    I have a Mac book pro retina late 2012. I have been using viber for over a year now. Was using it on maverick for a long time. It works just fine. Then one day after a normal restart, I started experiencing this crashing problem. I tried uninstalling, reinstalling, nothing changed. I upgraded to Yosemite same thing. I recently did a clean upgrade to Yosemite, again same issue. Apparently, I notice that my modem app - Airtel Internet is also behaving the same way. Really frustrating as I heavily rely on these two apps.
    Someone please help.
     
  7. macrumors newbie

    Joined:
    Feb 4, 2015
    #7
    Found it

    After 1 year of not using this damn app; I finally managed to get it to work for longer than 20 seconds.

    1. Update to Version 5.0
    2. Go to Preferences > Notifications > "Play Sounds For" > Calls Only

    That fixed it for me.
    Good luck to everyone.
     
  8. macrumors newbie

    Joined:
    Jul 16, 2014
    #8
    I can't even start the app, it shoes in the dock and straight away disappears. Reinstall doesn't work. And I think it's related to the audio driver, I've switched from AppleHDA to VoodooHDA to be able to run audio via HDMI and after that Viber became mad :)
     

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