video iPod already crashed! Help please.

Discussion in 'iPod' started by 0s and 1s, Oct 18, 2005.

  1. macrumors 6502a

    0s and 1s

    Joined:
    Mar 7, 2004
    Location:
    USA
    #1
    I just purchased it and immediately connected it to my Sony laptop (vgn-s560) and as soon as I connected it it froze. It's been stuck at the main screen for 10 minutes now.

    I'ved tried toggling the hold switch and have held on to the Menu / Play buttons for 30 seconds and nothing!

    Any advice would be appreciated. Thanks!
     
  2. macrumors 601

    eva01

    Joined:
    Feb 22, 2005
    Location:
    Gah! Plymouth
    #2
    If you do have a Mac connect it and go to disk utility and format it. then try again
     
  3. thread starter macrumors 6502a

    0s and 1s

    Joined:
    Mar 7, 2004
    Location:
    USA
    #3
    D'oh. The manual says that it should be the center button AND the menu button.
     
  4. macrumors 68040

    tech4all

    Joined:
    Jun 13, 2004
    Location:
    NorCal
    #4
    Can you reset it via the iPod updater? I'm not how that works on PCs though.
     
  5. macrumors 604

    clayj

    Joined:
    Jan 14, 2005
    Location:
    visiting from downstream
    #5
    Did you install the iPod software (included with the iPod) on the Sony laptop FIRST? If not, you should do this.

    As far as the resetting of the iPod goes, I don't know why your reset sequence hasn't worked. Here's the relevant Apple page: http://docs.info.apple.com/article.html?artnum=61705
     
  6. Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    Whakatane, New Zealand
    #6
    It's best to leave it here in case someone else runs into the same problem :)
     
  7. thread starter macrumors 6502a

    0s and 1s

    Joined:
    Mar 7, 2004
    Location:
    USA
    #7
    I'm assuming that new reset sequence is new? I don't remember doing it for the 4th gen iPod. I had already d/l iTunes 6, so I figured that installing the disc software was unnecessary.

    No issues now. Uploading music/video as we speak.

    I appreciate the help!
     
  8. macrumors 68040

    tech4all

    Joined:
    Jun 13, 2004
    Location:
    NorCal
    #8
    I'm pretty sure it's always been Center and Menu that did a reset on iPods. But sometimes I to that it was Center and Play ;)
     
  9. macrumors 604

    clayj

    Joined:
    Jan 14, 2005
    Location:
    visiting from downstream
    #9
    The iPod software and iTunes are NOT the same thing, so yes, you should install the iPod CD FIRST. It's smart enough not to reinstall iTunes if it's already installed.
     
  10. macrumors 68020

    pdpfilms

    Joined:
    Jun 29, 2004
    Location:
    Vermontana
    #10
    There's also an iPod updater already available. Checkout macbytes for more.
     
  11. thread starter macrumors 6502a

    0s and 1s

    Joined:
    Mar 7, 2004
    Location:
    USA
  12. macrumors 6502a

    asherman13

    Joined:
    Jul 31, 2005
    Location:
    SF Bay Area, CA
    #12
    not to rain on your parade, but the Center and Menu buttons (when pressed simultaneously) have reset the ipod since the click wheel was used with the ipod mini. in all click wheel ipods, this system has been used.
     

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