I just downloaded the installer from the EA site and ran it and that seemed to work alright. Then I click the icon in the App Launcher to run it and it seems to start, an icon appears and bounces in the dock, then it exits and that's it. It never fires up the patcher to download the rest of the game, etc. I've tried Google for help with this but no luck. I read some reports of similar behavior but didn't find any solutions to it. I was wondering if anyone here has seen this happen and knows how to fix it. I emailed EA support and can tell the guy from India is working from a tech support script, which was not helpful thus far. I did follow his advice and killed a bunch of processes except specific ones he listed but it did no good. I almost forgot to mention that my system exceeds recommended specs for the game. It's a new 27" iMac with 6970m GPU, 4 gigs ram, 3.1 i5 CPU, etc. Any help would be most appreciated!