Wait, it shipped FedEx and arrived UPS? Something is terribly wrong.emptybox said:
Are you ordering through a third party? Are you sure you're at the right apple store? Perhaps a fraudulent one? http://store.apple.com
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Warning: Ordered iPod direct from Apple - got empty box
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Are you ordering through a third party? Are you sure you're at the right apple store? Perhaps a fraudulent one? http://store.apple.com
TheDulcimer said:
Kingsly said:
http://www.post-gazette.com/pg/05226/553353.stm
all iPods come from China on flights by FedEx. Mine was delivered by UPS so somewhere in this country my order (with accessories) was put together for final shipment. This is where I suspect there is a problem.
Could you post your tracking # (or the detailed tracking info) from UPS? That might tell us a lot as to what could have happened.
It would look something like this example...
Service Type: GROUND
Weight: 12.00 Lbs
Package Progress:
Location Date Local Time Activity
DALLAS/FT. WORTH A/P, TX, US 02/17/2006 2:38 P.M. DELIVERY
02/17/2006 5:31 A.M. OUT FOR DELIVERY
02/17/2006 2:52 A.M. ARRIVAL SCAN
MESQUITE, TX, US 02/17/2006 2:08 A.M. DEPARTURE SCAN
02/17/2006 12:06 A.M. ARRIVAL SCAN
EARTH CITY, MO, US 02/16/2006 1:21 P.M. DEPARTURE SCAN
02/16/2006 12:24 P.M. ARRIVAL SCAN
LEXINGTON, KY, US 02/16/2006 5:27 A.M. DEPARTURE SCAN
LEXINGTON, KY, US 02/15/2006 7:25 P.M. ORIGIN SCAN
US 02/15/2006 6:45 P.M. BILLING INFORMATION RECEIVED
It would look something like this example...
Service Type: GROUND
Weight: 12.00 Lbs
Package Progress:
Location Date Local Time Activity
DALLAS/FT. WORTH A/P, TX, US 02/17/2006 2:38 P.M. DELIVERY
02/17/2006 5:31 A.M. OUT FOR DELIVERY
02/17/2006 2:52 A.M. ARRIVAL SCAN
MESQUITE, TX, US 02/17/2006 2:08 A.M. DEPARTURE SCAN
02/17/2006 12:06 A.M. ARRIVAL SCAN
EARTH CITY, MO, US 02/16/2006 1:21 P.M. DEPARTURE SCAN
02/16/2006 12:24 P.M. ARRIVAL SCAN
LEXINGTON, KY, US 02/16/2006 5:27 A.M. DEPARTURE SCAN
LEXINGTON, KY, US 02/15/2006 7:25 P.M. ORIGIN SCAN
US 02/15/2006 6:45 P.M. BILLING INFORMATION RECEIVED
emptybox said:
ALL iPods come from China on flights by Fedex? Not only do I not believe this to be true (FedEx and UPS do not "trade" shipments, AFAIK) but this article does not support that claim. Only that one particular iPod that the writer ordered was shipped via FedEx.
Lancetx said:
Sure, here it is:
Package Progress:
Location Date Local Time
SAN MARCOS, CA, US 03/10/2006 11:12 A.M. DELIVERY
SAN MARCOS, CA, US 03/10/2006 6:20 A.M. OUT FOR DEL
ONTARIO, CA, US 03/10/2006 5:21 A.M. ARRIVAL SCAN
ONTARIO, CA, US 03/10/2006 3:39 A.M. DEP SCAN
ONTARIO, CA? US 03/09/2006 10:13 P.M ORIGIN SCAN
US 03/09/2006 6:09 A.M. BILLING INFORMATION RECEIVED
* San Marcos is the local UPS hub.
This is where the culprits may be in my estimation:
Attachments
dejo said:
Well, all iPods come from China and FedEx has something like 25 flights a day from China. The number of flights is regulated by our federal government. I don't know if UPS has flights from China or not, if not then the iPod is handed over at some collection/distribution point. Who owns that point I don't know but it may be Apple.
TheDulcimer said:
You laugh but that's actually not that far a drive from my place. I was planning on going up to Pasadena for Spring Break. Maybe I'll swing by Ontario and case the joint.
BTW, Ontario does have a higher than average crime rate:
http://www.ci.ontario.ca.us/index.cfm/2579
this thread makes my head hurt...
anyways apple will replace it and you will be happy...
then it all ends and this thread will die...
anyways apple will replace it and you will be happy...
then it all ends and this thread will die...
UPS Employee here
I actually work for FedEx, my bro works for UPS and my parents adopted a kid from China who works for Apple over there.
Lemme tell yeah, your iPods are great! Thanks for ordering them, we are very happy with how they work.
Could you order just one more? We are still short, my bro and I have to share one.
I actually work for FedEx, my bro works for UPS and my parents adopted a kid from China who works for Apple over there.
Lemme tell yeah, your iPods are great! Thanks for ordering them, we are very happy with how they work.
Could you order just one more? We are still short, my bro and I have to share one.
applemacdude said:
Well, somebody out there has my iPod.
I called the Apple Store near Ontario, CA and spoke to a manager there. He said that Apple has a depot in Ontario which his store gets deliveries from. He wouldn't give me a phone number or an address for the depot though.
I did a quick search on eBay and there are one or two sellers within 10 miles of Ontario (searched by zip code) who have auctions for brand new sealed iPods. One seller has at least four brand new iPods for sale including a White 30 Gig iPod - which is what I ordered...
DAAANGIT said:
eBay has changed the listing format so I don't see the start dates. I checked again and the White 30 G is listed as new but no box.
Another seller is selling two 30 G iPod Videos, one 4 G nano in black and one 4 G nano in white. One of the auctions ends in just over an hour and is at $222.50 for a 30 G iPod video. How can these be legit? Who could make money off iPod except Apple?
The two warehouses I've been in that shipped electronics to folks would not let their employees bring bags/etc onto the shop floor, and monitored them when they left the floor so that they could not possibly "smuggle" any product out. I find it hard to believe that Apple wouldn't have a similar policy to prevent employee shrink.
I, for one, will continue to happily order stuff from the Apple Store online.
I, for one, will continue to happily order stuff from the Apple Store online.
Aha!....duh!!Ringo said:
Ta for that!
emptybox. I hope you get your iPod soon with no more complications.
Maybe Apple could make it your while and throw in some tubes or socks?! As a sorry? (I know it may not be directly their fault, but as we have discussed, its at least a slight possibility. It would just help bring them back in your favour perhaps?!) I'd always look for some sort of "sorry" gesture and reimbursement from at least one of the parties involved.
stealing sucks.aristobrat said:The two warehouses I've been in that shipped electronics to folks would not let their employees bring bags/etc onto the shop floor, and monitored them when they left the floor so that they could not possibly "smuggle" any product out. I find it hard to believe that Apple wouldn't have a similar policy to prevent employee shrink.
I, for one, will continue to happily order stuff from the Apple Store online.
Now I'm annoyed!
I opened this thread and when I looked inside it was empty.
I'm fashioning a Steve Jobs voodoo doll out of my old Tucano second skin as I type......
I opened this thread and when I looked inside it was empty.
I'm fashioning a Steve Jobs voodoo doll out of my old Tucano second skin as I type......
To prevent multiple posts, let me make one big one.
Best.Reply.Ever.
Don't you love it when you answer your own questions. I ordered one from the online store just to prove to you that they come IN THE BOX.
I did.
*sigh* You know why UPS is so concerned? Because there's a 99.9% chance that your iPod was lost/stolen under THIER care, not Apple.
I could be wrong, but don't most Apple online store orders ship via FedEx or DHL, because my Nano that I ordered from the online store is shipping via FedEx, so did my iBook and my iMac G5, never heard of an Apple Store shipment via UPS...
LOL!
Flowbee said:
Best.Reply.Ever.
emptybox said:
Don't you love it when you answer your own questions. I ordered one from the online store just to prove to you that they come IN THE BOX.
emptybox said:
I did.
emptybox said:Well, the point is that UPS sounded concerned (and they should be) and Apple seemed to just shrug it off as just another iPod theft.
*sigh* You know why UPS is so concerned? Because there's a 99.9% chance that your iPod was lost/stolen under THIER care, not Apple.
emptybox said:
I could be wrong, but don't most Apple online store orders ship via FedEx or DHL, because my Nano that I ordered from the online store is shipping via FedEx, so did my iBook and my iMac G5, never heard of an Apple Store shipment via UPS...
UKLawTalkingGuy said:
LOL!
Uhm. Can we try to get somewhat back on topic, people?
I don't even know what your situation is anymore....
I don't even know what your situation is anymore....
lilstewart92 said:Uhm. Can we try to get somewhat back on topic, people?
I don't even know what your situation is anymore....
Simply:
He ordered a 30gb White Video iPod from Apple, it was shipping from China via FedEx - and somehow it suddenly became UPS' package, and when UPS delivered it, the iPod was gone, and the box had looked as if it was tampered with. Although as a few people in this thread have pointed out, myself included - Apple NEVER uses UPS to ship ANYTHING, it's either FedEx or DHL, so there's a big problem with his story, which is making us think less of him (at least I do).
Get it now Matt?
emptybox said:
There is no way in Hizzell that an ipod leaving China via FedX will be delivered to you through the hands of a UPS guy...
These are 2 companies in direct competition with each other... Hmmm we (FedX) can get it from china to Alaska... then we will give it to ups to deliver and split the profits with them...
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