Warranty Question

Discussion in 'Buying Tips, Advice and Discussion (archive)' started by sw1tcher, Jul 10, 2005.

  1. sw1tcher macrumors 65816

    sw1tcher

    Joined:
    Jan 6, 2004
    #1
    I just realized that both my AmEx card and Mastercard will double the original manufacturers warranty for up to a year if I charge the entire total on one of the cards.

    Has anyone here done this and then needed to get the computer fixed by using the credit card company's extended warranty? What was the process like? How easy was it to deal with them? How long did they take to fix it? Was it worth it or am I better off getting AppleCare? There's no difference between the original 1 year warranty and AppleCare, right? It's just that you get free phone tech support for the entire time, right? Never bought AppleCare before, except for my iPod.

    The fine print says that they'll either fix it, replace it, or reimburse me what I originally paid for it. Thinking about going this route instead of with AppleCare since money's a little tight right now.

    Anyone have any experience with this?

    Thanks.
     
  2. Switzermac macrumors regular

    Joined:
    Jun 28, 2005
  3. kant macrumors 6502

    Joined:
    Jul 22, 2004
    #3

    With the original warranty, you only get phone support for the first 90 days of the one year.

    You can puchase applecare anytime within the first year.

    Sorry, no experience with the amex extended warranties.
     
  4. sw1tcher thread starter macrumors 65816

    sw1tcher

    Joined:
    Jan 6, 2004
    #4
    Not sure if it applies to all AmEx cards, but I have an Optima Platinum.

    Link to AmEx Buyers Assurance (.PDF).
     
  5. wdlove macrumors P6

    wdlove

    Joined:
    Oct 20, 2002
    #5
    I haven't had any experience with using American Express for that either. Mine is the type that I get a rebate on purchases.

    My concern would be, who will be doing the repair on my Mac? Would prefer to take my Mac to my local Apple to and have it checked. In my case having the full three year AppleCare has been very beneficial. I think that getting a Mac fixed with Apple is a very simple process. The phone support comes in very handy also. In your case you will only end up with two years of support.

    I see that you can get up to three years of coverage with a Centurion Card. Wonder what it takes to get that?
     
  6. sw1tcher thread starter macrumors 65816

    sw1tcher

    Joined:
    Jan 6, 2004
    #6
    Good point. Hadn't thought about that. I'm thinking it'd be through Apple as well, but guess I'll have to phone up AmEx and ask.
     

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