Was able to run word, excel. Now crash on open

Discussion in 'Mac Apps and Mac App Store' started by fekimoki, Nov 30, 2006.

  1. fekimoki macrumors member

    fekimoki

    Joined:
    Jun 2, 2006
    Location:
    Jakarta, Indonesia
    #1
    Hi, I was be able to run microsoft office 2004 smoothly. But recent days, when I open word, it's crashed on opening. Same condition applies to other office: excel, powerpoint etc.

    I think the shapeshifter & application enhancer was the culprit, I uninstalled those apps. But no luck still office error.

    I installed the 11.3.0 update

    what should i do? thx in advance

    Below I paste the crash log from the console.

    Code:
    Host Name: felix-wijdjajas-computer
    Date/Time: 2006-12-01 11:46:55.684 +0700
    OS Version: 10.4.8 (Build 8L2127)
    Report Version: 4
    
    Command: Microsoft Word
    Path: /Applications/Microsoft Office 2004/Microsoft Word
    Parent: WindowServer [86]
    Rosetta: Yes
    
    Version: 11.2.0 (11.2.0 (050714), © 2004 Microsoft Corporation. All rights reserved.)
    
    PID: 376
    Thread: Unknown
    
    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
    
    Thread 0:
    0 LaunchCFMApp 0xb809f945 0xb8000000 + 653637
    1 LaunchCFMApp 0xb80bd24e 0xb8000000 + 774734
    2 LaunchCFMApp 0xb811de0d spin_lock_wrapper + 1985
    
    Thread 1:
    0 LaunchCFMApp 0xb823369b strchr + 72
    1 LaunchCFMApp 0xb81cef17 pthread_cond_wait + 3114
    2 LaunchCFMApp 0xb816831a catch_exception_raise_state_identity + 318
    3 LaunchCFMApp 0xb8167856 CallPPCFunctionAtAddressInt + 177220
    4 LaunchCFMApp 0xb816774d CallPPCFunctionAtAddressInt + 176955
    5 LaunchCFMApp 0xb8168418 catch_exception_raise_state_identity + 572
    6 LaunchCFMApp 0xb820480c pthread_create + 1124
    
    Thread 2:
    0 LaunchCFMApp 0xb813516f spin_lock_wrapper + 97059
    1 LaunchCFMApp 0xb8160750 CallPPCFunctionAtAddressInt + 148286
    2 LaunchCFMApp 0xb81632bd CallPPCFunctionAtAddressInt + 159403
    3 LaunchCFMApp 0xb80c7b3a 0xb8000000 + 817978
    
    Unknown thread crashed with unknown flavor: 1
    state_count: 16
    
    Binary Images Description:
    0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
    0x6d7000 - 0x744fff com.microsoft.shmem.bundle 050715 (11.2.0) /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
    0x8fc00000 - 0x8fc50fff dyld 46.9 /usr/lib/dyld
    0x8fe00000 - 0x8fe49fff dyld 46.9 /usr/lib/dyld
    0x90000000 - 0x901c0fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x90218000 - 0x9021dfff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x9021f000 - 0x90261fff com.apple.CoreText 1.1.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x90289000 - 0x9036dfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    0x90396000 - 0x90757fff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x907e6000 - 0x908bdfff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x90904000 - 0x90904fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x90906000 - 0x90a0cfff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a5d000 - 0x90ae0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90b09000 - 0x90b7bfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x90bee000 - 0x90bf9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x90bfe000 - 0x90c73fff com.apple.framework.IOKit 1.4.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90c89000 - 0x90c9bfff libauto.dylib /usr/lib/libauto.dylib
    0x90ca1000 - 0x90f6cfff com.apple.CoreServices.CarbonCore 682.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    0x90fc9000 - 0x91042fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x91084000 - 0x910c5fff com.apple.CFNetwork 129.19 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x910d9000 - 0x910ecfff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
    0x910f8000 - 0x9117efff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    0x911b4000 - 0x911d4fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    0x911e1000 - 0x911f0fff libz.1.dylib /usr/lib/libz.1.dylib
    0x911f3000 - 0x913a8fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x914a5000 - 0x914aefff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x914b5000 - 0x914ddfff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x914ef000 - 0x914f7fff libbsm.dylib /usr/lib/libbsm.dylib
    0x914fb000 - 0x91574fff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x915be000 - 0x915befff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x915c0000 - 0x915f2fff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x91608000 - 0x916e5fff com.apple.ColorSync 4.4.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    0x91724000 - 0x917a5fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x917e2000 - 0x91894fff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x918c9000 - 0x9191ffff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    0x91947000 - 0x91961fff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x9196f000 - 0x9198cfff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
    0x91998000 - 0x919d4fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    0x919ec000 - 0x919fafff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x91a02000 - 0x91a3dfff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x91a51000 - 0x91b14fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91b5f000 - 0x91b74fff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91b79000 - 0x91b99fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91b9e000 - 0x91bfdfff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91c0f000 - 0x91c13fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91c15000 - 0x91c7bfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91c80000 - 0x91cc0fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91cc6000 - 0x91ce0fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91ce5000 - 0x91ce7fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91ce9000 - 0x91ce9fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x91ceb000 - 0x91dd1fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x91dd9000 - 0x91df8fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x91e64000 - 0x91ef0fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x91efc000 - 0x91f93fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x91fac000 - 0x92559fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x9258c000 - 0x928b7fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x928e7000 - 0x9296dfff com.apple.DesktopServices 1.3.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x929af000 - 0x92be3fff com.apple.Foundation 6.4.7 (567.28) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92cf8000 - 0x92de6fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x92e05000 - 0x92ef4fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x92fa2000 - 0x92fa2fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92fa4000 - 0x92fb9fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    0x92fca000 - 0x92fd5fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
    0x92fdd000 - 0x92fe5fff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x92fec000 - 0x93076fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    0x9308b000 - 0x9308ffff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
    0x93093000 - 0x930b5fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    0x930c9000 - 0x930d1fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    0x930d8000 - 0x9313ffff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    0x93165000 - 0x931adfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
    0x931d7000 - 0x931e7fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
    0x931f0000 - 0x931f6fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x931fc000 - 0x93522fff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x94173000 - 0x94232fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x94275000 - 0x94275fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x94747000 - 0x94a16fff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94ad9000 - 0x94afbfff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x99be1000 - 0x99be2fff com.apple.iokit.dvcomponentglue 1.9.0 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
    0x9bcd1000 - 0x9bcd3fff Interposers.dylib /usr/libexec/oah/Shims/Interposers.dylib
    0xb8000000 - 0xb82d9fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
    
    Translated Code Information:
    
    Rosetta Version: 17.15
    Args: /Applications/Microsoft Office 2004/Microsoft Word /Applications/Microsoft Office 2004/Microsoft Word -psn_0_2228225
    Exception: EXC_BAD_ACCESS (0x0001)
    
    Thread 0: Crashed (0xb7fffa10, 0xb809f945)
    0x007161e4: No symbol
    0x00716f88: No symbol
    0x0071706c: No symbol
    0x006f651c: No symbol
    0x006f6904: No symbol
    0x84373190: No symbol
    0x84372ff0: No symbol
    0x84372f74: No symbol
    0x843721b8: No symbol
    0x90cfcee8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrepareClosure + 0xecc
    0x90d030cc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PCFragPrepareClosureByName + 0x148
    0x90d026f0: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _CCFM_LaunchApplication + 0x30c
    0x0000254c: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : _main + 0x3dc
    0x000019c8: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : __start + 0x154
    0x00001870: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : start + 0x3c
    0x08f9ffbf: No symbol
    
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x007161e4 ctr: 0x00000000
    r00: 0x007161e4 r01: 0xbfffeda0 r02: 0x01831e00 r03: 0x00000001
    r04: 0x0031c7a0 r05: 0x000000d0 r06: 0x00000000 r07: 0x00000000
    r08: 0x00000000 r09: 0xa000ce92 r10: 0x6b6e65ff r11: 0xa0fc9df0
    r12: 0x00000000 r13: 0xbffff500 r14: 0xbffff34c r15: 0x00000023
    r16: 0xbffff0bd r17: 0x00000041 r18: 0xa0caae50 r19: 0xa0ca11e9
    r20: 0x00000004 r21: 0xbffff358 r22: 0x00669020 r23: 0x00000002
    r24: 0x003164a8 r25: 0x003138a0 r26: 0x00316450 r27: 0x003142f0
    r28: 0xbffff098 r29: 0x007160e4 r30: 0x0031c6e0 r31: 0x00746fa8
    
    Thread 1: (0xb00997fc, 0xb813516f)
    0x90006360: /usr/lib/libSystem.B.dylib : _free + 0x5c
    0x0073d708: No symbol
    0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0x0
    
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9000b2bc ctr: 0x9000b360
    r00: 0xffffffe1 r01: 0xf0080ce0 r02: 0x00000001 r03: 0xf0080dcc
    r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
    r08: 0x000003e8 r09: 0x00000000 r10: 0xa00068c0 r11: 0xa00069a0
    r12: 0x9000b360 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0xf0080dcc r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
    r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x00747fa0
     
  2. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #2
    I had this problem when I had Flip4Mac, DivX and 3ivX installed. I removed the latter two and it worked properly form then on. :)
     
  3. fekimoki thread starter macrumors member

    fekimoki

    Joined:
    Jun 2, 2006
    Location:
    Jakarta, Indonesia
    #3
    tried your solution, but still no luck :(
    oh, i really2 dont want to waste time reinstalling os x
     
  4. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #4
    Okay, have you installed any new fonts recently? If so, try something here. Also, do you still have the Office Test Drive installed, or even in the Trash? :)
     
  5. fekimoki thread starter macrumors member

    fekimoki

    Joined:
    Jun 2, 2006
    Location:
    Jakarta, Indonesia
    #5
    i think the problem is in the rosetta, because the quicken 2006 also crashed
    but i use photoshop daily basis, very stable. its wierd.

    anyway, i followed the 'font troubleshooting', still no luck. i uninstall the office using the additional tools/remove office.

    and when i tried to reinstall it using the 'office 2004 setup' it also crashed. so i guess i have to steer away from this problem, because the virgin install is the only answer.

    thx
     
  6. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #6
    Did you happen to use Monolingual to remove unneeded languages?
     
  7. fekimoki thread starter macrumors member

    fekimoki

    Joined:
    Jun 2, 2006
    Location:
    Jakarta, Indonesia
  8. bit density macrumors 6502

    Joined:
    Mar 5, 2004
    Location:
    Seattle
    #8
    It is shapeshifter

    You need to download the new one. Go to the Unsanity Site.

    If it still doesn't work, unload APE and Shapeshifter and report to Unsanity.

    (It was a problem in the Beta's in the it didn't support Rosetta correctly, but my understandint is that it got fixed in the released version).
     
  9. fekimoki thread starter macrumors member

    fekimoki

    Joined:
    Jun 2, 2006
    Location:
    Jakarta, Indonesia
    #9
    i even uninstalled the APE & Shapeshifter, it didn't help
    i hate my mac now, its not 'just work' as advertised. argh!
     
  10. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #10
    At this point I'd try a re-install of OS X, just do an "archive and install" that should solve it, your programs will all still work afterwards, don't worry it's a lot less painful than on a PC, it just takes about 90 minutes when you can't use your machine, but you can go away and do other stuff which it does it (once you've started the installer).
    Shapeshifter is a "haxie" in that it modifies system files, if you expect your Mac to "just work" don't install similar programs in the future ;).
     
  11. fekimoki thread starter macrumors member

    fekimoki

    Joined:
    Jun 2, 2006
    Location:
    Jakarta, Indonesia
    #11
    forgive me, i was very frustrated. ill do the archive and install, thx for reminding me again, i forgot that method.
    but 1st i want to try a more research about my problem and try to fix it.

    btw its not just about APE & shapeshifter, because lots of users complaining EXEC_BAD_ACCESS as i did in google. office & quicken crashing on load.
     
  12. pianoman macrumors 68000

    pianoman

    Joined:
    May 31, 2006
    #12
    why don't you just reinstall office and see if that solves your problem?
     
  13. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #13
    Exec_Bad_access is simply the type of error that you are getting, I can't remember what it means exactly, but basically it is one of 4 types of application crash on a mac.


    This documents some steps you can take, as does this page, search for "EXEC_BAD_ACCESS" in it, (it's the 11th August 2004 entry that you want.)
     
  14. fekimoki thread starter macrumors member

    fekimoki

    Joined:
    Jun 2, 2006
    Location:
    Jakarta, Indonesia
    #14
    just want to inform that: reinstalling os x (archive & install) solves the problem. thx everyone!
     

Share This Page