Was my iPod replaced with a new one?

Discussion in 'iPod' started by Sttesuhc, Dec 2, 2005.

  1. Sttesuhc macrumors member

    Joined:
    Jul 17, 2005
    #1
    Hi everyone-
    I'm kind of confused as to what happened to my iPod after a recent AppleCare servicing. I have a 40gb clickwheel iPod that was giving me the exclamation-marked folder. So, I sent it to Apple, and the iPod I got back still has my custom ingraving, but the casing front and back looks very new. I'm wondering if they gave me a refurbished replacement or possibly a new iPod?

    Here's what the online records show:

    Order Created
    Repair Requested
    Item Shipped
    Unit Received
    Replacement Ordered
    Order Created
    Item Shipped
    Closed

    Thanks for anyone's help decoding this message!
     
  2. applemacdude macrumors 68040

    applemacdude

    Joined:
    Mar 26, 2001
    Location:
    Over The Rainbow
    #2
    its new....

    apple doesnt custom engrave on refurb replacements
     
  3. Sttesuhc thread starter macrumors member

    Joined:
    Jul 17, 2005
    #3
    I'm impressed, then, at the FAST turnaround on this. Maybe they have an engraver setup in CA for this type of problem so they're not ordering new ones from China?
     

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