wear and tear, or warranty repair?

Discussion in 'Macintosh Computers' started by Tommy!, Feb 15, 2003.

  1. Tommy! macrumors regular

    Jul 26, 2001
    My friend is a switcher and she got an iBook 700MHz 12" with the combo drive in August. Recently, the plug for the phone line on it has lost a small piece of its plastic, and can't hold a phone wire in without tape. Also, the part of the power adapter that plugs into the computer has separated from the wire almost completely... there are som frayed wires, but it still works.. but if it were to be tugged just a little, it would surely break.

    Are these things something that Apple would repair under warranty, or are these wear and tear items and they would charge for?

    Thanks a lot!
  2. beatle888 macrumors 68000


    Feb 3, 2002
    they should fix them if its still under warrenty.
    i remember one message boarde memeber
    (somewhere) that gave apple so much grief
    about the paint peeling off his ti that they
    replaced the piece of plastic that runs
    around the outside of the ti....what a poor
    decision to use painted plastic on the outside
    edge... maybe they were force into
    using the plastic...cheap cheap cheap and we
    pay (some of us do any way) pay top dollar
    for these machiens, the two, three months
    down the line, they look like something that
    hasnt been cared for.

    still i love my mac even though it has the
    same problem with the paint...im sure theres
    retouch kits out there.. just havent found one yet.
  3. zoetropeuk macrumors regular

    Dec 19, 2002
    Oxford UK
    I personally believe that she should have to pay for the repairs. I also bought an iBook in August and both my phone plug and power plug are in brand new condition.
    I had my previous Pismo for 3 years and both the power plug and phone plug for it were in as new condition.
    I can only see that they are in this condition through misuse or abuse. These parts should last for years and in most circumstances do.

    If I was Apple I'd tell her to go jump in a lake.
  4. LethalWolfe macrumors G3


    Jan 11, 2002
    Los Angeles
    I don't know if Apple will replace them or not, but it sounds like she's yanking the power and phone cords out by the wire instead by the plug.

  5. Tommy! thread starter macrumors regular

    Jul 26, 2001
    care-o-meter: zero.
  6. yzedf macrumors 65816


    Nov 1, 2002
    tell your stupid friend to call and ask.

    we could talk about this for days and go nowhere.

    worst that happens is she has to pay to get it fixed.

    proof that women are still stupid after all these years of "eolution"

    j/k ;)
  7. Wes macrumors 68020


    Jun 22, 2001
    and proof why men aren't secretaries....:rolleyes: :p
  8. Tommy! thread starter macrumors regular

    Jul 26, 2001
    I'm really surprised. Most of your attitudes are... cocky... to say the least. I just asked a simple question and you guys started dissing my friend.
  9. uhlawboi80 macrumors 6502

    Sep 8, 2002
    i agree with Tommy... dont answer if your just gonna be rude.

    that being said, i doubt they will replace it. sounds like she did this to the machine not a manufacturing defect.

    and as to the comments about the TiBooks...ive had mine 7 months and not a bit of paint has chipped or peeled or anything. unless they changed the painting process id say that you would have to do something to it to make the paint peel...
  10. beatle888 macrumors 68000


    Feb 3, 2002

    well then, i would have to say your wrong.
    there's been numerous discussions on the topic.
    if you dont believe me and your saying that for
    some strange reason its something IM doing,
    then just get your little prejudice fingers up
    towards that search button and enlighten
    yourself. i cant wait :D till your paint starts
    to wear :p :p :p :p :p :p

    sorry, tried to be nice with the first post. now
    i get to be meeeeaaaaaannnnn aha. anyway.
    you just did the same thing to ME that others
    here on the board did to YOU (or your friend).

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