weird line of dead pixels on 13" air...?

Discussion in 'MacBook Air' started by ihonda, Nov 25, 2011.

  1. macrumors 65816

    Joined:
    Sep 17, 2009
    #1
    ok so last night i was watching a movie and saw what i thought was a hair or dust, here upon closer inspection it appears to be a small line of dead pixels, various colors. it actually almost looks like a tear.. has anyone experienced anything like this? id really prefer not to have it serviced because i just put my wrapsol on so id have to take off the top/bottom which then means id have to order a replacement...

    here is a pic of what im talking about.


    https://skitch.com/jacobgaul/gmpub/img-0087
     
  2. macrumors demi-god

    soco

    Joined:
    Dec 14, 2009
    Location:
    NJ
    #2
    That really sucks. Have you tried any of those dead pixel fixer kind of websites? Although, I doubt they're dead pixels in the fixable sense. You're probably looking at a need to replace the screen.
     
  3. macrumors 68000

    Joined:
    Oct 21, 2009
    #3
    try massaging it
     
  4. macrumors 6502a

    Joined:
    Mar 11, 2011
    #4
    First sign of the panel dying. There's a Samsung 2433BW at work that's been showing the same symptoms at the bottom-center for about 2 years. It's grown to "only" about 4 cm wide over time, but it's still spreading.

    I'm sorry you're encountering this issue, but it's a good thing you caught it early... Your wrapsol can't be worth an LCD panel, you should bring it to the genius bar whenever you can.
     
  5. macrumors 65816

    Joined:
    Jan 5, 2011
    #5
    Call Wrapsol - I had a similar situation (not screen, but fixing a wrapsoled air) and they sent me a new one for the cost of shipping.
     
  6. macrumors member

    Joined:
    Sep 14, 2011
    #6
    Another MBA and another screen problem. Dead pixels, uneven backlight brightness, black spots at the screen edges..
     
  7. macrumors 68020

    pgiguere1

    Joined:
    May 28, 2009
    Location:
    Montreal, Canada
    #7
    That's actually better than getting a single dead pixel since you can be sure you're covered by warranty.

    I had a dead pixel on my brand new 13" MBP a while ago and Apple didn't want to replace it since it didn't have 3 dead pixels or whatever the minimum number was.
     
  8. macrumors 6502a

    Joined:
    Mar 11, 2011
    #8
    Actually, MBA screens are a non-issue: the number of people complaining about their screens is next to nothing compared to the number of satisfied customers who don't have a single problem (but remain silent about it).

    And, like mentioned by Aras87, it's not a single dead pixel so it's covered by the warranty. Nothing to worry about.
     
  9. macrumors regular

    tanhm

    Joined:
    Jun 7, 2011
    #9
    go to apple store :D and get a new one
     
  10. thread starter macrumors 65816

    Joined:
    Sep 17, 2009
    #10
    Well I think I'm gonna wait until August to get it fixed incase the screen dies more. I don't really notice it so I'll wait as long as I can before I have to get it fixed. I can't be without my air and I'm pretty sure they wont just do a swap and I don't want to leave it so I'll have to wait.
     
  11. macrumors G5

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #11
    Spot On

    +1 Apple will replace it, and I have had no issues with my 13" Air.
     
  12. thread starter macrumors 65816

    Joined:
    Sep 17, 2009
    #12
    Replace it on the spot for a new one or will they have to check it in for service?
     
  13. macrumors Pentium

    KnightWRX

    Joined:
    Jan 28, 2009
    Location:
    Quebec, Canada
    #13
    When I had my MBA display swapped out, they just ordered it and I left with my MBA that day. When the part came in, they called me, I dropped the MBA off and the next day I picked it up.
     
  14. macrumors member

    Joined:
    Nov 12, 2011
    #14
    Hi there!

    How old is your machine?

    Thanks.

     

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