what to do about broken MBP

Discussion in 'Mac Basics and Help' started by bmc1818, Jun 15, 2006.

  1. bmc1818 macrumors member

    Joined:
    Sep 14, 2005
    #1
    My macbook pro just got back from the local mac store. It was sent in and recieved a new logic board. After coming back to the store they performed a hardware test and the ram failed and had to be replaced. Now about a week after getting it back it wont even turn on. What do I do? I spent alot of money on the computer and need it for school work. Will apple replace this as a lemon?
     
  2. wasimyaqoob macrumors 6502a

    Joined:
    Dec 23, 2005
    Location:
    London, England.
  3. gman71882 macrumors 6502

    gman71882

    Joined:
    Jan 12, 2005
    Location:
    Houston, Tx
    #3
    Call apple care support and set up a Case number with them. Let them know your problem and that you need one for school & they will most likely send out a replacement computer.
     
  4. twistedlegato macrumors 65816

    twistedlegato

    Joined:
    Jun 15, 2006
  5. rdowns Suspended

    rdowns

    Joined:
    Jul 11, 2003
    #5
    Absolutely. Call Apple, be firm and polite and request a case number and a replacement.

    If they give you any grief, tell them they can either deal with you or with iGary on your behalf.
     

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