Why can't I open .pkg files on my iMac?

Discussion in 'macOS' started by techster82, Apr 5, 2006.

  1. techster82 macrumors member

    Joined:
    Jan 21, 2006
    #1
    I am trying to install the firmware update and Boot Camp in my 20" iMac, but for some reason it will not open anything with a .pkg extension. I mount the image, double click the .pkg file and it tries to open for a split second, but nothing comes up on the screen. What gives?
     
  2. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #2
    Two things:

    1) Right click or ctrl-click on the package, and go to open with, and select Installer, if that's not the default option.

    2) Assuming (1) doesn't work, open Console, which is in the Utilities folder inside the Applications folder. Press the logs button if there is no left hand pane, and in the left hand pane, look for a directory called either /library/logs/crashreporter or ~/library/logs/crashreporter, and see if there is an installer.log file in either of these areas. If there is, find a report for the time when this happened and post it.
     
  3. techster82 thread starter macrumors member

    Joined:
    Jan 21, 2006
    #3
    Ok, I did what you said in number 1 before I posted this and Installer is the default application to open the .pkg with.

    Now, I did #2 but in the utilities folder it seems like I am missing a ton of stuff. The only things inside of applications/utilities is the following:

    Airport Admin Utility
    Bluetooth File Exchange
    Disk Utility
    Installer
    Ipod Software Updater
    Printer Setup Utility

    What the heck is going on?
     
  4. yankeefan24 macrumors 65816

    yankeefan24

    Joined:
    Dec 24, 2005
    Location:
    NYC
    #4
    Have you upgrading recently? Specifically from 10.4.x to 10.4.6? Do you have small children who have access to your computer?

    My best solution for that would be to use the restore disks or Mac OS X Archive and Install should work.

    Good luck!
     
  5. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #5
    Now...that's strange. :eek: You have tons of utilities that are part of the standard OS X installation missing... I have 23 apps, an iPod Software Updater folder, and a Java folder...and only one of them is self-party installed.

    This is definitely /applications/utilities and not ~/applications/utilities, right? Hmmm...but you shouldn't even *have* a ~/applications/utilities folder.

    It seems to me there may be something wrong with your installation. :( Not that this is very informative... :( Can you archive and install?
     
  6. techster82 thread starter macrumors member

    Joined:
    Jan 21, 2006
    #6
    Everything was fine before upgrading to 10.4.6 from .5. I upgraded because it is required for boot camp. To answer your question, nobody is on this computer except me and I don't have kids. I will try archive and restore if someone can direct me as how to do it.
     
  7. yankeefan24 macrumors 65816

    yankeefan24

    Joined:
    Dec 24, 2005
    Location:
    NYC
    #7
    With the included Mac OS disks, you should have one called Mac OS install or something similar. Stick it in and hold down c. the initial installer will come up and then you click archive and install. It will save all your files and 3rd party applications, but upgrade/install the apple ones. I'm sure it mentions it in the manual (gasp) so you can look there.
     
  8. techster82 thread starter macrumors member

    Joined:
    Jan 21, 2006
    #8
    On the phone with Apple now trying to see if this is a recurring problem. And yes, I know how to use the manual. :)
     
  9. techster82 thread starter macrumors member

    Joined:
    Jan 21, 2006
    #9
    Doing an Archive and Install on it now. Hopefully this will take care of the problem but the Apple tech had no idea what happened. The harddrive was fine with no errors. Anybody who said Apple doesn't have as many crappy updates as Windows is a Liar.
     
  10. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #10
    Oh, I'm pretty sure the *frequency* is lower. ;) But seriously, I've been doing OS X updates since about 10.3.4, and I've never heard of a problem like this. It doesn't make this any less frustrating, and I understand that. But I wouldn't walk out with the expectation that this will happen with every update, because it almost certainly will not....
     
  11. techster82 thread starter macrumors member

    Joined:
    Jan 21, 2006
    #11
    All is good now. I am typing this in Internet Explorer on a Windows 20" iMac. So far I have found that launching AIM causes the computer to automatically restart. Go figure.
     
  12. islandman macrumors 6502

    Joined:
    Sep 13, 2006
    #12
    I just had to go through this process to fix my Mac. The Archive Install fixed all of my issues preventing me from opening pkg files and installing applications.
     

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