why does my Mac keep crashing, please help

Discussion in 'Mac Basics and Help' started by michaelheinrich, Nov 19, 2012.

  1. macrumors newbie

    Joined:
    Nov 19, 2012
    #1
    Hello everyone,

    sadly my Mac has begun to crash off and on, today almost 10 times...can anyone help me resolve this???

    Michael





    Interval Since Last Panic Report: 785477 sec
    Panics Since Last Report: 9
    Anonymous UUID: 326D5C85-6014-4710-ABC7-F291536716A5

    Mon Nov 19 23:27:51 2012
    Machine-check capabilities (cpu 0) 0x0000000000000806:
    family: 6 model: 23 stepping: 6 microcode: 1548
    Intel(R) Core(TM)2 Duo CPU E8135 @ 2.40GHz
    6 error-reporting banks
    threshold-based error status present
    Machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x1000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0xb620004a0002010a valid
    MCA error code: 0x010a
    Model specific error code: 0x0002
    Other information: 0x0000004a
    Threshold-based status: Green
    Status bits:
    Processor context corrupt
    ADDR register valid
    Error enabled
    Uncorrected error
    IA32_MC3_ADDR(0x40e): 0x000000003c037978
    IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
    IA32_MC5_STATUS(0x415): 0xb200001806000e0f valid
    MCA error code: 0x0e0f
    Model specific error code: 0x0600
    Other information: 0x00000018
    Threshold-based status: No tracking
    Status bits:
    Processor context corrupt
    Error enabled
    Uncorrected error
    panic(cpu 0 caller 0x2aaeab): Machine Check thread:0x5d40b7c, trapno:0x12, err:0x0, registers:
    CR0: 0x8001003b, CR2: 0x169c6f38, CR3: 0x6630f000, CR4: 0x00000660
    RAX: 0x0000000114fbd7e0, RBX: 0x000000000000000f, RCX: 0x0000000000000001, RDX: 0x000000000000000f
    RSP: 0x00007fff5fbfe350, RBP: 0x00007fff5fbfe360, RSI: 0x0000000100600670, RDI: 0x00007fff5fbfe3c0
    R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000078, R11: 0x0000000000000000
    R12: 0x0000000000000000, R13: 0x0000000100600670, R14: 0x0000000000000029, R15: 0x00007fff5fbfe3c0
    RFL: 0x0000000000000246, RIP: 0x00007fff8a460b35, CR2: 0x00000001169c6f38

    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x819dd8 : 0x21b837 (0x5dd7fc 0x819e0c 0x223ce1 0x0)
    0x819e28 : 0x2aaeab (0x59de64 0x59e0d1 0x5d40b7c 0x12)
    0x819f18 : 0x2a29f2 (0x1 0xf 0x5fbfe3c0 0x7fff)

    BSD process name corresponding to current thread: WebProcess

    Mac OS version:
    10K549

    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: iMac8,1 (Mac-F226BEC8)

    System uptime in nanoseconds: 4745862265089
    unloaded kexts:
    com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x10ed000, size 0x12288) - last unloaded 114348747217
    loaded kexts:
    com.apple.filesystems.msdosfs 1.6.3 - last loaded 32398062983
    com.apple.driver.AppleBluetoothMultitouch 54.3
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AppleHDA 2.0.5f14
    com.apple.driver.AppleUpstreamUserClient 3.5.7
    com.apple.driver.AppleMCCSControl 1.0.20
    com.apple.driver.AudioAUUC 1.57
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.kext.ATIFramebuffer 6.3.6
    com.apple.driver.AppleLPC 1.5.1
    com.apple.ATIRadeonX2000 6.3.6
    com.apple.driver.AppleBacklight 170.0.46
    com.apple.driver.AppleIRController 303.8
    com.apple.iokit.SCSITaskUserClient 2.6.8
    com.apple.iokit.IOAHCIBlockStorage 1.6.4
    com.apple.driver.AirPortBrcm43224 428.42.4
    com.apple.iokit.AppleYukon2 3.2.1b1
    com.apple.BootCache 31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.driver.AppleAHCIPort 2.1.7
    com.apple.driver.AppleIntelPIIXATA 2.5.1
    com.apple.driver.AppleUSBHub 4.2.4
    com.apple.driver.AppleFWOHCI 4.7.3
    com.apple.driver.AppleUSBEHCI 4.2.4
    com.apple.driver.AppleUSBUHCI 4.2.0
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleACPIButtons 1.3.6
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.3.6
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
    com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
    com.apple.driver.AppleMultitouchDriver 207.11
    com.apple.driver.DspFuncLib 2.0.5f14
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.IOPlatformPluginFamily 4.7.0a1
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.driver.AppleSMC 3.1.0d5
    com.apple.iokit.IOAudioFamily 1.8.3fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleHDAController 2.0.5f14
    com.apple.iokit.IOHDAFamily 2.0.5f14
    com.apple.driver.AppleBacklightExpert 1.0.1
    com.apple.iokit.IONDRVSupport 2.2.1
    com.apple.kext.ATI2400Controller 6.3.6
    com.apple.kext.ATISupport 6.3.6
    com.apple.iokit.IOGraphicsFamily 2.2.1
    com.apple.driver.AppleUSBHIDKeyboard 141.5
    com.apple.driver.AppleHIDKeyboard 141.5
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
    com.apple.iokit.IOBluetoothFamily 2.4.5f3
    com.apple.iokit.IOUSBHIDDriver 4.2.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
    com.apple.iokit.IOUSBMassStorageClass 2.6.7
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6.1
    com.apple.driver.AppleUSBMergeNub 4.2.4
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOATAPIProtocolTransport 2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
    com.apple.iokit.IO80211Family 320.1
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.iokit.IOAHCIFamily 2.0.6
    com.apple.iokit.IOATAFamily 2.5.1
    com.apple.iokit.IOUSBUserClient 4.2.4
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOUSBFamily 4.2.4
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.6
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 289.1
    com.apple.iokit.IOStorageFamily 1.6.3
    com.apple.driver.AppleACPIPlatform 1.3.6
    com.apple.iokit.IOPCIFamily 2.6.5
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.29f1
    Graphics: ATI Radeon HD 2400 XT, ATI Radeon HD 2400, PCIe, 128 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD2500AAJS-40VWA1, 232.89 GB
    Parallel ATA Device: MAT****ADVD-R UJ-875
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000 / 3
    USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0xfd100000 / 2
    USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa400000 / 2
    USB Device: JD FireFly, 0x05dc (Lexar Media, Inc.), 0xa781, 0xfa410000 / 4
    USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa420000 / 3
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000 / 4
     
  2. macrumors member

    PerformaGuy

    Joined:
    Oct 5, 2012
    #2
    Looks like a problem with Safari, update to 10.8.2 and apply all security updates.
     
  3. macrumors 604

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
  4. thread starter macrumors newbie

    Joined:
    Nov 19, 2012
    #4
    mac still crashing - tech can't figure it out

    Hi Again,
    after consulting with Apple Care they recommended that I see a technitian becasue thsi was a hardware issue...he upgraded the RAM to 4Gb, and reinstalled the OS (Snow leopard)....but the problem still exists...he's not sure what to do, and I left with a crashing MAC.

    here is the most recent Panic, can Anybody see what is going on here?

    thanks so much,

    Michael





    Interval Since Last Panic Report: 21916 sec
    Panics Since Last Report: 4
    Anonymous UUID: F488C515-0F75-4A9E-9A8D-91A4764E4D57

    Thu Nov 29 12:41:14 2012
    Machine-check capabilities (cpu 0) 0x0000000000000806:
    family: 6 model: 23 stepping: 6 microcode: 1548
    Intel(R) Core(TM)2 Duo CPU E8135 @ 2.40GHz
    6 error-reporting banks
    threshold-based error status present
    Machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x1000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0xb620000a0302010a valid
    MCA error code: 0x010a
    Model specific error code: 0x0302
    Other information: 0x0000000a
    Threshold-based status: Green
    Status bits:
    Processor context corrupt
    ADDR register valid
    Error enabled
    Uncorrected error
    IA32_MC3_ADDR(0x40e): 0x00000000448b7940
    IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
    IA32_MC5_STATUS(0x415): 0xb20000300c000e0f valid
    MCA error code: 0x0e0f
    Model specific error code: 0x0c00
    Other information: 0x00000030
    Threshold-based status: No tracking
    Status bits:
    Processor context corrupt
    Error enabled
    Uncorrected error
    panic(cpu 0 caller 0x2aaf41): Machine Check at 0x00ec28ea, thread:0x87fe7a8, trapno:0x12, err:0x0,registers:
    CR0: 0x80010033, CR2: 0x013fffe8, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x029a9200, EBX: 0x00000c00, ECX: 0xb0184f2c, EDX: 0x169952b0
    ESP: 0xb0184e2c, EBP: 0xb0184e88, ESI: 0x00006000, EDI: 0x00000c00
    EFL: 0x00010206, EIP: 0x00ec28ea

    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x819e18 : 0x21b837 (0x5dd7fc 0x819e4c 0x223ce1 0x0)
    0x819e68 : 0x2aaf41 (0x59dfe4 0x59e0d1 0xec28ea 0x87fe7a8)
    0x819f58 : 0x2a29f2 (0x1 0x0 0x0 0x0)

    BSD process name corresponding to current thread: iTunes

    Mac OS version:
    10K549

    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: iMac8,1 (Mac-F226BEC8)

    System uptime in nanoseconds: 1154391552211
    unloaded kexts:
    com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0xd82000, size 0x1900544) - last unloaded 87252261351
    loaded kexts:
    com.apple.driver.AppleBluetoothMultitouch 54.3 - last loaded 24204209666
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AppleHDA 2.0.5f14
    com.apple.driver.AudioAUUC 1.57
    com.apple.driver.AppleUpstreamUserClient 3.5.7
    com.apple.driver.AppleMCCSControl 1.0.20
    com.apple.kext.ATIFramebuffer 6.3.6
    com.apple.driver.AppleBacklight 170.0.46
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
    com.apple.driver.AppleLPC 1.5.1
    com.apple.ATIRadeonX2000 6.3.6
    com.apple.driver.AppleIRController 303.8
    com.apple.iokit.SCSITaskUserClient 2.6.8
    com.apple.BootCache 31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage 1.6.4
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleUSBHub 4.2.4
    com.apple.iokit.AppleYukon2 3.2.1b1
    com.apple.driver.AirPortBrcm43224 428.42.4
    com.apple.driver.AppleAHCIPort 2.1.7
    com.apple.driver.AppleIntelPIIXATA 2.5.1
    com.apple.driver.AppleFWOHCI 4.7.3
    com.apple.driver.AppleUSBEHCI 4.2.4
    com.apple.driver.AppleUSBUHCI 4.2.0
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleACPIButtons 1.3.6
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.3.6
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
    com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
    com.apple.driver.AppleMultitouchDriver 207.11
    com.apple.driver.DspFuncLib 2.0.5f14
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.driver.AppleBacklightExpert 1.0.1
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOAudioFamily 1.8.3fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 2.0.5f14
    com.apple.iokit.IOHDAFamily 2.0.5f14
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleSMC 3.1.0d5
    com.apple.driver.IOPlatformPluginFamily 4.7.0a1
    com.apple.iokit.IONDRVSupport 2.2.1
    com.apple.kext.ATI2400Controller 6.3.6
    com.apple.kext.ATISupport 6.3.6
    com.apple.iokit.IOGraphicsFamily 2.2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
    com.apple.iokit.IOBluetoothFamily 2.4.5f3
    com.apple.driver.AppleUSBHIDKeyboard 141.5
    com.apple.driver.AppleHIDKeyboard 141.5
    com.apple.iokit.IOUSBHIDDriver 4.2.0
    com.apple.driver.AppleUSBMergeNub 4.2.4
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6.1
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOATAPIProtocolTransport 2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
    com.apple.iokit.IOUSBUserClient 4.2.4
    com.apple.iokit.IO80211Family 320.1
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.iokit.IOAHCIFamily 2.0.6
    com.apple.iokit.IOATAFamily 2.5.1
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOUSBFamily 4.2.4
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.6
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 289.1
    com.apple.iokit.IOStorageFamily 1.6.3
    com.apple.driver.AppleACPIPlatform 1.3.6
    com.apple.iokit.IOPCIFamily 2.6.5
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.29f1
    Graphics: ATI Radeon HD 2400 XT, ATI Radeon HD 2400, PCIe, 128 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD2500AAJS-40VWA1, 232.89 GB
    Parallel ATA Device: MAT****ADVD-R UJ-875
    USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa200000 / 2
    USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa220000 / 3
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000 / 4
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2
     

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