Why is it taking so long for apple to send me a code?

Discussion in 'Mac OS X Lion (10.7)' started by hcho3, Aug 1, 2011.

  1. macrumors 68030

    Joined:
    May 13, 2010
    #1
    I submitted Mac OS lion date program a week ago and still no answer from apple...

    Is this normal?

    Should I call and fight?

    I am calling them now, but any advice would be appreciated.
     
  2. macrumors member

    Joined:
    Oct 10, 2007
    Location:
    Tucson, AZ
    #2
    I helped a friend do it, and we got an immediate code back to be applied at purchase. All within 10 minutes.
     
  3. macrumors 65816

    agentphish

    Joined:
    Sep 7, 2004
    #3
    I'd call 800 My Apple
     
  4. macrumors regular

    Joined:
    Jul 10, 2011
    Location:
    Pacific Northwest
    #4
    It shouldn't take that long. What did they say when you called them?
     
  5. macrumors 6502

    Joined:
    Feb 26, 2005
    #5
    I naively just downloaded Lion on my brand new iMac and realized afterwards that I'd been charged, I guess I thought the free upgrade thing would "Just Work". I contacted the Mac App Store support and they refunded the charge. So you could always go that route. :D
     

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