Why is it taking so long to ship?

Discussion in 'Mac Pro' started by cjt3007, Sep 6, 2010.

  1. cjt3007 macrumors member

    cjt3007

    Joined:
    Jul 6, 2008
    Location:
    Portland, OR
    #1
    I ordered my mac pro, 30" HD Cinema Display, iPod Touch, Apple Care, and MobileMe last week. Everything but the Mac pro is en route... why is it taking so long?

    Also, is it odd that the money has come out of my account but the charges aren't listed in my transaction history?
     
  2. crw macrumors member

    Joined:
    Aug 7, 2010
  3. reel2reel macrumors 6502a

    reel2reel

    Joined:
    Jul 24, 2009
    #3
    Last week?!? Some people have been waiting since release day.
     
  4. 2contagious macrumors 6502a

    2contagious

    Joined:
    Apr 29, 2008
    Location:
    UK
    #4
    I have ordered mine a week ago and I am expecting another 2 weeks of wait. It sucks, but it seems to be normal.
     
  5. davelanger macrumors 6502a

    Joined:
    Mar 25, 2009
  6. 2contagious macrumors 6502a

    2contagious

    Joined:
    Apr 29, 2008
    Location:
    UK
    #6
    Custom: 6 core 3.33, ATI 5870, wireless keyboard
    Everything else stock.
     
  7. cjt3007 thread starter macrumors member

    cjt3007

    Joined:
    Jul 6, 2008
    Location:
    Portland, OR
    #7
    Custom: 12 Core 2.66, ATI 5870, 2TB HD, 8GB RAM.
     
  8. marcos73 macrumors newbie

    Joined:
    Jun 21, 2010
    Location:
    Toronto
    #8
    I ordered mine on Aug 18th. Still waiting for mine 8 Cores custom
     
  9. johnnymg macrumors 65816

    johnnymg

    Joined:
    Nov 16, 2008
    #9
    I can only hope that the reason for the delay is the HEAVY demand. :)

    FWIW, I cancelled my MP order due to the long wait. Will reorder once Apple gets a handle on the delivery schedule.

    cheers
    JohnG
     
  10. cnstoll macrumors 6502

    Joined:
    Aug 29, 2010
    #10
    Delayed

    Has anyone else gotten an email like this from Apple?

    " Due to an unexpected delay, we now anticipate shipping the following
    item(s) as follows:


    Z0LF, MAC PRO
    Ships by 3 - 5 business days
    Delivers by Sep 13 - Sep 17"


    I ordered on the 27th and still hasn't shipped. 3.2GHz Quad and 5870. The wait sucks :(
     
  11. davelanger macrumors 6502a

    Joined:
    Mar 25, 2009
    #11
    I ordered my sunday and that is what date I was given.
    One 2.80GHz Quad-Core Intel Xe
    8GB (4X2GB)
    ATI Radeon HD 5870 1GB


    When was it supposed to ship orginally?
     
  12. reel2reel macrumors 6502a

    reel2reel

    Joined:
    Jul 24, 2009
    #12
    So weird. I ordered a custom Hex and got it in less than two weeks (ordered Aug 12 and got it on the 23rd). I've got a guy at work, though, who ordered a 12 core around roughly the same time and it's taking forever to arrive.

    Sounds to me like supply isn't quite meeting demand at the moment and it's just luck of the draw. I don't even know what luck of the draw means, but I think it's appropriate. :p
     
  13. cnstoll macrumors 6502

    Joined:
    Aug 29, 2010
    #13
    Was supposed to arrive Sept 2nd to 8th originally...

    I'm wondering if after it missed the originally 3-5 day window if they just automatically tack on another 3-5 day window to your order.
     
  14. cjt3007 thread starter macrumors member

    cjt3007

    Joined:
    Jul 6, 2008
    Location:
    Portland, OR
    #14
    Jeeze, hopefully mine doesn't take THAT long! But at least I'll have a new screen and iPod to play with in the mean time :)
     
  15. cjt3007 thread starter macrumors member

    cjt3007

    Joined:
    Jul 6, 2008
    Location:
    Portland, OR
    #15
    My Mac Pro is now "Prepared for Shipment"!!!!! :)
     
  16. cnstoll macrumors 6502

    Joined:
    Aug 29, 2010
    #16
    I'm on business day number 9 from ordering and it hasn't shipped...at what point should I start lighting some fires to get things rolling?
     
  17. philipma1957 macrumors 603

    philipma1957

    Joined:
    Apr 13, 2010
    #17

    No this is common it prevents you from banging your card out way over limit.
    Car rental companies will also put a 500 or a 1000 dollar invisible charge on your card. This is done for their protection not yours.
     
  18. johnnymg macrumors 65816

    johnnymg

    Joined:
    Nov 16, 2008
    #18
    Which model?

    JohnG
     
  19. cnstoll macrumors 6502

    Joined:
    Aug 29, 2010
  20. cnstoll macrumors 6502

    Joined:
    Aug 29, 2010
  21. johnnymg macrumors 65816

    johnnymg

    Joined:
    Nov 16, 2008
    #21
    Have you called and spoken with a rep yet?

    cheers and good luck with your order.
    JohnG
     
  22. cnstoll macrumors 6502

    Joined:
    Aug 29, 2010
    #22
    Yeah I called last week and yesterday. Unfortunately I haven't really gotten any information from them. They just say "your order will arrive between such and such day" that I see when I check the status online. They don't seem to be able to say why it would be delayed.

    Has anyone been able to get any more information from them?
     
  23. marcos73 macrumors newbie

    Joined:
    Jun 21, 2010
    Location:
    Toronto
    #23
    Same thing with me. Called them twice (once last week and yesterday) and they haven't told me anything different from the information I was seeing online.

    Ordered on 18th August. Delayed. Delivery between Sep 09-16.

    Current status: not YET shipped.

    It is just frustrating.
     
  24. Novablas macrumors member

    Joined:
    Jun 19, 2010
    #24
    This is really weird, I ordered a 6 core with the 5870 and I got it within 5 days...
     
  25. cnstoll macrumors 6502

    Joined:
    Aug 29, 2010
    #25
    Yeah, seriously.

    It's only more frustrating now that I see people on here who have ordered the same thing as I did and already gotten theirs. I don't know what to do about it.
     

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