Why isn't my iPhone updating mail?

Discussion in 'iPhone' started by amazingdm, Jul 26, 2011.

  1. macrumors 6502

    Joined:
    Jul 2, 2010
    #1
    For some reason my mail app doesn't auto update.

    For example I will go into my mail app at 3pm and at the bottom it will say "last updated at 12:46pm" etc. Then it will update itself and there'll be like 20 new emails..
     
  2. macrumors 68040

    Joined:
    Oct 9, 2008
    #2
    Do any of your email accounts support Push? Are they set to fetch manually, and not hourly, every 30 minutes, or every 15? You can check this in Settings->Mail, Contacts, Calendars, Fetch New Data. In Advanced you can configure settings for the individual accounts.
     
  3. thread starter macrumors 6502

    Joined:
    Jul 2, 2010
    #3
    It should just update as soon as it gets mail, why isn't it?
     
  4. macrumors demi-god

    Joined:
    Apr 20, 2009
    Location:
    NY
    #4
    Huh? If you want help you might want to explain how your mail is setup. There are many options for how often it updates.
     
  5. macrumors 65816

    RafaelT

    Joined:
    Jun 9, 2010
    Location:
    Lakeland, FL
    #5
    Not if it is set up incorrectly. You need to tell us what settings you are using, not ask us to fix something and provide no info.
     
  6. thread starter macrumors 6502

    Joined:
    Jul 2, 2010
    #6
    It's set up exactly as it always has been for the past year..

    add account... add mail account(s)...

    everything else is default. push is on etc.
     
  7. macrumors 65816

    RafaelT

    Joined:
    Jun 9, 2010
    Location:
    Lakeland, FL
    #7
    Generally when you want help it is good to give as much info as you can, not as little as possible.

    Unless you decide to share more info here simply asking why your mail isn't working is not going to get you any answers.

    Are you using yahoo, gmail, a work email account? What version of iOS? etc... Give everyone here as much info as you can.
     
  8. macrumors 65816

    wingnut8

    Joined:
    Jun 8, 2007
    #8
    I often have this problem with Yahoo and push set up.
     
  9. thread starter macrumors 6502

    Joined:
    Jul 2, 2010
    #9
    There really isn't all that much info to give.

    iphone makes it simple to set up an email account. You select the brand of email you have then type your username and password. It's the same as it was for a year and now lately it just doesn't auto update.

    I have the latest everything and both gmail and yahoo mail accounts.
     
  10. macrumors 65816

    RafaelT

    Joined:
    Jun 9, 2010
    Location:
    Lakeland, FL
    #10
    Well that does help a little bit, since we now know that you have to mail accounts with different providers it is safe to say it is something on the phone.

    Have you tried deleting the mail accounts from the phone and re adding them? That would be my first step.
     
  11. macrumors 6502

    Joined:
    Aug 14, 2008
    #11
    The basic GMail settings is not push, you need to set it up as an exchange acct if you want that feature.

    No idea about yahoo
     
  12. thread starter macrumors 6502

    Joined:
    Jul 2, 2010
    #12
    do what now??
     
  13. macrumors 65816

    RafaelT

    Joined:
    Jun 9, 2010
    Location:
    Lakeland, FL
    #13
    The easiest thing you can do is delete those accounts from the phone and set them up again making sure you leave everything on the default setting.
     
  14. macrumors 6502a

    Joined:
    May 26, 2009
  15. macrumors newbie

    Joined:
    Jul 30, 2012
    #15
    Same problems

    My wife and I just started having the same problems with our email. We are using exchange, hotmail, yahoo, and Gmail. We changed nothing, setting still the same and set to push but we have to actually open the email app now to update our email folders.
     
  16. macrumors 604

    onthecouchagain

    Joined:
    Mar 29, 2011
    #16
    This happens on my iPad too. All exchange and set to push but new emails won't show up until I go into mail app. Luckily I don't rely on mail on my iPad.

    iOS Mail sucks.
     
  17. macrumors newbie

    Joined:
    Jul 30, 2012
    #17
    Same probs

    Me too! It's just started doing it in the past few weeks, and I haven't changed anything. I have two gmail accounts and two hotmail accounts. The gmail accounts have always been slower to let me know I have new emails on my phone than the hotmail ones, but lately they've both needed me to open the mail app to receive my emails.
     

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