Why won't iTunes connect to the apple update server??

Discussion in 'iPhone' started by sk8r1230, Sep 9, 2010.

  1. macrumors 6502

    Joined:
    Aug 3, 2010
    Location:
    Indiana
    #1
    I can't upgrade my iPhone to 4.1 because it's says the update server is not available or can't be reached...is this and apple issue or a computer/Internet issue?? What do I do
     
  2. macrumors 6502a

    Joined:
    Jun 19, 2010
    #2
    Helps to have some info. Can't help you at all with what you just posted.

    1) What iPhone do you have? If it's the first iPhone, you aren't getting 4.1.
    2) What iTunes version do you have?
    3) What OS on your computer are you running?
    4) Did you jailbreak previously? I remember part of some of the jailbreak processes was to change your hosts file to point to a non-apple server. You would need to remove that.
     
  3. thread starter macrumors 6502

    Joined:
    Aug 3, 2010
    Location:
    Indiana
    #3
    I have iPhone 4 with iTunes 10 on a new MacBook pro...never jailbroken
     
  4. macrumors 6502a

    Joined:
    Jun 19, 2010
    #4
    Ok, so to reiterate the flow here:
    You go to itunes, click to update the phone, it downloads, then tries to do the update and THEN it gives you the can't contact update server message?

    For some reason, you're having a problem getting to gs.apple.com from your computer. A lot of jailbreaks use a line in there to prevent iTunes from validating with the Apple servers. Not sure why it would be there if you wren't jailbreaking though. I don't have a mac, so can't help you in locating the file and looking at it, but you need to check your hosts file for gs.apple.com, just to make sure it is not there.
     

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