wifi connection and email question

Discussion in 'MacBook Air' started by josh bear, Jan 31, 2010.

  1. macrumors regular

    Joined:
    Jan 11, 2010
    Messages:
    134
    #1
    Dear All,

    I would welcome any help. I will try and be as clear as possible and I hope I posted on the right board.

    1. I connect my macbook air to email via wifi at home.
    2. When I do this I can send and receive emails using the mac email program
    3. I can also connect to the internet as well.

    Now the problem

    1. When I am in a hotel say and connecting to the internet using a wifi hotspot:-
    2. I can surf the internet with no issues
    3. But cannot seem to send or receive any emails.

    I also have a similar problem with my iphone except even at home I can't send any emails when wifi is on but it receives with no issues. Again, using a wifi hotspot I have the same issue. Turning off wifi and switching to 3g or edge I can receive and send emails.

    Any ideas?

    thanks

    Josh
     
  2. Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Messages:
    10,203
    Location:
    Southampton, UK
    #2
    The hotel may be blocking the ports that mail needs to connect to the internet. not much you can do Im afraid if that is the case.
     

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