Will Apple help on a new install?

Discussion in 'OS X Mountain Lion (10.8)' started by martosprint, Jul 24, 2012.

  1. macrumors 6502

    Joined:
    Jun 1, 2010
    Location:
    Florida
    #1
    Just wondering if I have a problem downloading Mountain Lion on my computer will a call to Apple help? I mean without having apple care anymore would they help if I have a problem with the download? Would I still be able to call them for help and advice or not if something goes wrong with the download and the install? Just wondering about that.
    thanks for a reply 
     
  2. macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #2
    phone support is not free without apple care
     
  3. macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #3
    1. Backup, backup, backup.
    2. Make sure you have a backup that works.
    3. Download ML from the app store. (If in the very unlikely event that your download fails, I've had great post-warranty support from the iTunes store team.
    4a. Install ML - if in the extremely unlikely event that fails, just restore from your backup.
    4b. Try again (repeat steps 1-4)
    5. ???
    6. Profit.
     
  4. thread starter macrumors 6502

    Joined:
    Jun 1, 2010
    Location:
    Florida
  5. macrumors 6502

    Dragoro

    Joined:
    Nov 27, 2010
    #5
    I imagine if ya went into an apple store they would help you with it.
     

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