Will Apple refund my shipping?

Discussion in 'Buying Tips, Advice and Discussion (archive)' started by paperinacup, Aug 18, 2005.

  1. paperinacup macrumors 6502

    Joined:
    Mar 30, 2005
    #1
    I paid the $27 for 2 day delivery and it only seems like one will be here on time.

    iPod shipped 2 days ago UPS Ground and will be here tomorrow
    Printer shipped 2 days ago FedEx 2 day and will be here today.
    iBook shipped yesterday 'IP direct distribution' but won't be here until the 24th!!!

    As you can probably tell the 2 day delivery option was pretty much a waste of money. Do you think Apple will refund the shipping?
     
  2. ITASOR macrumors 601

    ITASOR

    Joined:
    Mar 20, 2005
    Location:
    Oneida, NY
  3. paperinacup thread starter macrumors 6502

    Joined:
    Mar 30, 2005
    #3
    I can't believe I have to wait this long. I just talked with someone who at first didn't wanna credit it back but when she realized that only one item shipped 2 Day she was happy to credit the full $27 back.
     
  4. paperinacup thread starter macrumors 6502

    Joined:
    Mar 30, 2005
    #4
    This is what my ibook says

    Aug 18, 2005 10:42 PM

    Picked up

    SHANGHAI CN

    Package received after FedEx cutoff

    Aug 17, 2005 11:30 PM

    At local FedEx facility

    SHANGHAI CN



    1:28 PM

    Package data transmitted to FedEx






    So wow when I recieve my package I would have waited for two full weeks.
     
  5. wdlove macrumors P6

    wdlove

    Joined:
    Oct 20, 2002
    #5
    Happy to hear of your satisfactory resolution. Another example of why Apple ranks high in customer satisfaction.
     
  6. court macrumors member

    Joined:
    Aug 22, 2005
    #6
    I am going to have to do the same thing. I got an email this morning that said it shipped on the 20th and that it would be here on the 25th!! That is NOT 2 day shipping!!! She said to call back after I get the computer and they would refund. She said it might come tomorrow but I think when FEDEX says estimated deliv. it doesn't change to an earlier date. She said the 2 day shipping is 2-3 days. I was like "well then why does it say 2 day shipping??" I have to admit though that they are really good and this is my first experience with Apple. :p
     
  7. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #7
    You do realize that 2 days means business days, not calendar days? So you don't count weekends.
     
  8. devilot Moderator emeritus

    devilot

    Joined:
    May 1, 2005
    #8
    *chuckle* I can't help but to laugh at the poor souls who are eagerly counting every single day... ;) Does that make me terribly evil?
     
  9. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #9
    No, but it might make you evilly terrible... ;)
     
  10. court macrumors member

    Joined:
    Aug 22, 2005
    #10
    I know...it's sad that I just wait here. Can't help it. I don't blame you for laughing at me!!

    Yeah- if it shipped on the 20th though it should have been here yesterday or today.
     
  11. devilot Moderator emeritus

    devilot

    Joined:
    May 1, 2005
    #11
    aww, you misunderstood me, I'm not laughing at you waiting for a shipment (I am too you know)... I'm laughing at those who factor in Saturdays and/or Sundays into their counting of the days. :eek:
     
  12. ObsidianIce macrumors 6502

    ObsidianIce

    Joined:
    Jun 1, 2004
    Location:
    Seventh Circle of Hell
    #12

    quite often Fedex does pad the dates, i've shipped a lot through them as well as worked for them and work for a company that uses them extensively. Plus depending on what you bought the order actually does say 2-3 days. I ran into the issue with them and got a nice straight answer. the website says 2-3 days on some items when you order, but apparently their order processing doesn't "read" 2-3 days it's just says 2 even though it's 2-3...kind of odd and stupid....but the site is pretty clear when you order.
     
  13. court macrumors member

    Joined:
    Aug 22, 2005
    #13
    Thanks, that makes me feel better. It would be so nice to get it earlier than it says I will. I'll be happy either way. BTW, I got my Ipod from them finally last night. My husband sat at home all day waiting and it finally came at 9 PM!!!!!!!!!!! I don't get what took him so long but oh well.
     
  14. echeck macrumors 68000

    echeck

    Joined:
    Apr 20, 2004
    Location:
    Boise, Idaho
    #14
    I drove 15 hours roundtrip to my nearest Apple Store to get my PowerMac so I wouldn't have to wait for shipping. ;)

    Of course my wife and I made a fun roadtrip out of it and did other things, but the main reason was to get the computer.
     
  15. PaRaGoNViCtiM macrumors 6502a

    Joined:
    Mar 18, 2005
    Location:
    PA
    #15
    Wow, I go out of my way to avoid shipping too, but 15 hours!? Wow!
     
  16. paperinacup thread starter macrumors 6502

    Joined:
    Mar 30, 2005
    #16
    If you guys are referring to me about counting non business days then my computer shipped on Tuesday (Wednesday in China and got here today)
     

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