Will apple repair scuffs on case?

Discussion in 'MacBook Air' started by Xgm541, Mar 25, 2012.

  1. macrumors 6502a

    Joined:
    May 3, 2011
    #1
    I have a small scratch on the top of my 2010 MBA, and the left hand corner is scuffed a tiny bit, I don't even know how. I keep this machine in a sleeve case in my book bag, and I never dropped it.

    Will apple be willing to repair that? I know applecare won't cover it, but say, I walk in and request a new case?
     
  2. macrumors 6502

    Joined:
    Oct 19, 2011
    #2
    You can get anything done for a price. However I would suggest that the price of a new casing unit will be astronomical in comparison to the 'problem', which is purely cosmetic.
     
  3. macrumors 65816

    aeboi

    Joined:
    Sep 20, 2009
    Location:
    Bay Area
    #3
    Yes for money.

    Unless there were scuffs and scratches when it was new, Apple is unlikely to replace anything related to user-inflicted damage for free.

    Paying to replace the casing because of a few scuffs would be a waste of $ IMHO.
     
  4. macrumors 601

    rockyroad55

    Joined:
    Jul 14, 2010
    Location:
    Phila, PA
    #4
    Seriously?

    Does it affect performance of the machine? If no, then you're too paranoid.
     
  5. macrumors 6502a

    Joined:
    Jun 1, 2010
    Location:
    This is the place
    #5
    Why would they repair your two year old MBA?

    Why would they give you a new case?

    Not trying to be difficult, I'm trying to grasp why you feel entitled to either?
     
  6. macrumors demi-god

    Shrink

    Joined:
    Feb 26, 2011
    Location:
    New England, USA
    #6
    Paranoid!!!???:confused:
     
  7. macrumors 65816

    Joined:
    Jun 20, 2009
    Location:
    Lincoln, UK
    #7
    If it is just scuffs, you could try a place that repairs alloy wheels. They might be able to remove the marks.
     
  8. Guest

    Joined:
    Jul 3, 2007
    Location:
    NYC
    #8
    ask apple. they may be willing to fix it for a price.

    otoh why bother. everything eventually gets a bit banged up
     
  9. thread starter macrumors 6502a

    Joined:
    May 3, 2011
    #9
    Clearly you nor the other people who think I feel entitled to something actually read my first post. I'm not saying I want anything for free I am just asking if apple would do that and if anyone had experience with that (price etc).

    I'm not being paranoid I am just wondering how much it'd run me. The MBA is a beautiful device and the scuff mark makes it less appealing. That is all.
     
  10. macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #10
    Unless you never use your MacBook you're going to get scuffs and dents. Aluminum is a fairly soft metal, wear your scars with pride :)
     
  11. macrumors 601

    rockyroad55

    Joined:
    Jul 14, 2010
    Location:
    Phila, PA
    #11
    Well if you really want to, I'd suggest going to a place that restores stuff and have them look at it. You can always get silver nail polish too.
     
  12. macrumors member

    Joined:
    Oct 11, 2010
    #12
    Considered a case

    Hi

    Just my two penneth, if the scuffs are bothering you that much, why not put one of those hard shells like the speck one's on the unit, you'll always know theres a few scuffs, but they may well be obscured by the finish on the case.

    I have reasonably scuffed 17 macbook pro with one on, and you wouldnt know its not a new machine!

    It would certainly be cheaper than taking it to the apple store, i can't believe the price would be considered reasonable.

    Rob
     
  13. macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    上海 (Shanghai)
    #13
    Yes Apple will replace any part if you want to pay for it. You are also able to buy a new computer if you wanted.
     
  14. macrumors 68040

    Stealthipad

    Joined:
    Apr 30, 2010
    #14
    I love the way people are so fast to attack! I agree you did not ask for free but people assumed. Best to ask Apple so that you can get the price and then relax again.
     

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