will apple replace dead ram?

Discussion in 'Mac Basics and Help' started by aaron7e7, Jan 30, 2006.

  1. aaron7e7 macrumors newbie

    Joined:
    Jan 1, 2005
    Location:
    Huntington, Ut
    #1
    Hello, last October it bought a referb mac mini...it came with a year warranty but the 90 day tech support ran out last week so they will not tell me what is wrong. However, reading around i found that my problem (mini beeps 3 times and the white light flashes 4 times) is the ram is bad. Will apple honor their one year hardware warranty on my bad ram? No one from apple will tell me if it is free or if i will have to pay. Does anyone know? Thanks!
    p.s. sorry if this question is in the wrong place
     
  2. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #2
    If it's the Apple RAM that came with it they'll replace it. Just take it to an Apple Store.
     
  3. aaron7e7 thread starter macrumors newbie

    Joined:
    Jan 1, 2005
    Location:
    Huntington, Ut
    #3
    yeah it is the ram that came with it. But one guy on the phone said they will charge me for it. And they would check to see if it was software problems and if it is then they will charge me for that too.
     
  4. janey macrumors 603

    janey

    Joined:
    Dec 20, 2002
    Location:
    sunny los angeles
    #4
    go to a brick and mortar apple retail store's genius bar. if the ram came with your computer, they should replace it for free if it still falls under the 1 year warranty. Apple only charges for phone support after the first 90 days.
     

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