Will Apple replace my iPhone?

Discussion in 'iPhone' started by ProfessorJim, Jan 17, 2013.

  1. macrumors newbie

    Joined:
    Jan 14, 2013
    #1
    The device was bought brand new 1 month ago and it developed a very loose home button. I can pretty much feel the edge of the glass when I press it. No water damage, just a tiny scratch on the aluminum back plate.
     
  2. macrumors 68000

    Joined:
    Oct 15, 2008
    #2
    What do you mean, you can feel the edge of the glass?
     
  3. macrumors 65816

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    below Ash Tree Lane
    #3
    Book an appointment at your nearest store. Worst thing that will happen is they'll since it's not a manufacturing problem or user error and won't swap it for free.
     
  4. thread starter macrumors newbie

    Joined:
    Jan 14, 2013
    #4
    It means when I press it, it goes all the way down. If this happens after 1 month of use what will happen after 12 or 24 months?
     
  5. macrumors 68000

    Joined:
    Oct 15, 2008
    #5
    I'm sorry, I may be being a bit stupid here.

    But what do you mean?

    When you press it, it goes all the way down? :confused:
     
  6. macrumors G3

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #6
    Feeling the edge of the glass when pressed is normal.
     
  7. ProfessorJim, Jan 17, 2013
    Last edited: Jan 17, 2013

    thread starter macrumors newbie

    Joined:
    Jan 14, 2013
    #7
    Normal? My iPhone 4 is not that loose after 2 years :confused: My iPad 4's home button isn't lose. For a device that's guaranteed to work for a year, the home button is extremely lose after 1 month...
     
  8. macrumors 6502a

    Joined:
    Mar 29, 2011
    Location:
    Orlando, Florida
    #8
    Then why haven't you made an appointment with a 'genius' instead of whining about it here?
     
  9. macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #9
    Will Apple replace it? Only one way to find out.
    And this would be the way.
     
  10. thread starter macrumors newbie

    Joined:
    Jan 14, 2013
    #10
    I'm sending it for repair. They're sending me a box.
     
  11. thread starter macrumors newbie

    Joined:
    Jan 14, 2013
    #11
    I wasn't whining. I was stating a fact. If you have nothing nice to say don't say anything at all. I'm quite relaxed and whining is not in my character.
     
  12. macrumors 68040

    Wicked1

    Joined:
    Apr 13, 2009
    Location:
    New Jersey
    #12
    Yes, I had a home button that Sunk inward and they replaced the whole phone right on the spot.
     
  13. macrumors 68040

    Appl3FTW

    Joined:
    Nov 15, 2012
    #13
    ok then, go to apple and tell them that.. :rolleyes:
     

Share This Page