Will Apple replace/refund CTO Macs?

Discussion in 'MacBook Air' started by MacBook08, Jan 24, 2011.

  1. macrumors regular

    Joined:
    Aug 10, 2008
    Location:
    San Jose, California
    #1
    If I get a base MBA upgraded to 4 GB of RAM and say there's something wrong with it like dead pixels or wobbliness or squeaky keys, etc., will Apple replace it? Will they replace it at an Apple Store? I've heard someone complain that they won't.
     
  2. macrumors 6502a

    Joined:
    Jun 7, 2009
    #2
    Certainly, CTOs are eligible for refunds, replacements, etc.
     
  3. macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #3
    They will replace if DOA and repair otherwise. If unrepairable, they'll replace it.
     
  4. macrumors regular

    Joined:
    Oct 28, 2010
    #4
    except that for my CTO 11.6" that came DOA after a month+ long wait on order... they told me i need to wait 10weeks or more for a replacement
     

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