Will Apple Replace Your Buds?

Discussion in 'iPod' started by crazyfortech, Mar 10, 2006.

  1. macrumors member

    Joined:
    Dec 28, 2005
    #1
    My iPod headphones keep on crackling and sometimes you can't hear out of one of them. They really suck! Can I go into an Apple Store and ask them to reaplace them, Should I bring my iPod with? Is there any other things I need to bring wiht?

    Will Apple actually replace my buds?
     
  2. macrumors 603

    Joined:
    Sep 19, 2003
    #2
    If your iPod is under warranty, they'll send you a pair for free. I broke mine by accident, submitted a form at apple.com, and they came within a few days.
     
  3. macrumors 6502a

    TDM21

    Joined:
    Jul 7, 2004
    #3
    If your iPod is still under warrenty then Apple will replace your ear buds no questions asked. Just go to the iPod service site here: http://depot.info.apple.com/ipod/. In a few days you will have a new set of earbuds at your front door.

    I'm sure if you take the earbuds to an Apple Store they will replace them also.


    Ahhh, Cougarcat beat me to it. :)
     
  4. macrumors regular

    jkelly888

    Joined:
    Oct 29, 2005
    Location:
    pluto
    #4
    do you have to send the broken set into them?
     
  5. macrumors 68000

    technicolor

    Joined:
    Dec 21, 2005
    Location:
    ><><><><
    #5
    yes and if you dont they will charge your credit card 19.95
     
  6. macrumors 68040

    Kingsly

    #6
    What? I've been through like six pairs of iPod buds and never had to send them in/gotten charged for them. They all had the symptoms of the OP's buds. (I never go over 75% volume on my iPod)
    I even asked an AppleCare rep if they will eventually get mad or something because I keep requesting new buds. The answer was a resounding NO and that if they crackle don't hesitate to ask for replacement.
     
  7. macrumors 68000

    technicolor

    Joined:
    Dec 21, 2005
    Location:
    ><><><><
    #7
    Well I just tried to it online and I was asked for my cc number and it said if you dont send the defective product back within a few days you will be charged 19.95 and yes I have applecare as well.

    *shrugs*
     
  8. macrumors 6502a

    TDM21

    Joined:
    Jul 7, 2004
    #8
    That's odd. I've went through two sets of earbuds and a firewire cable and I didn't have to send any of it back to apple. Hardware and accessories are covered under AppleCare so the earbuds should be free of charge.
     
  9. macrumors 65816

    Glenn Wolsey

    Joined:
    Nov 24, 2005
    Location:
    New Zealand
    #9
    I really need another pair of buds, my current ones sound so low in bass compared to my sisters new buds.
     
  10. macrumors 68040

    Kingsly

    #10
    Im requesting a new pair of buds right now... will post my experience...
     
  11. macrumors 68040

    Kingsly

    #11
    Holy #$@*! :eek: They changed their self service page! I guess I'll be going to the Apple store tomorrow.
    Dang. What happened Apple? $19? Dang. This is new, last month I got my A/V cable replaced (the wire was coming undone) and they did not do this. :mad: :mad:
     
  12. macrumors 68040

    applemacdude

    Joined:
    Mar 26, 2001
    Location:
    Over The Rainbow
    #12
    they sai they will charge if you dont return it... but they never ask you to return it... its not worth it for them
     
  13. macrumors 68020

    pdpfilms

    Joined:
    Jun 29, 2004
    Location:
    Vermontana
    #13
    ..complete contradiction? So they will charge you for not sending your old ones, but they never ask you to return them. Isn't the part where they tell you they'll charge you the equivalent of them asking you to send them back?

    I confused.

    And I want my ibuds replaced.
     
  14. macrumors 68000

    technicolor

    Joined:
    Dec 21, 2005
    Location:
    ><><><><
    #14
    well give me your cc number so just in case they change their minds , it wont show up on mine :p
     

Share This Page