Will the Apple Store replace earphones?

Discussion in 'iPod' started by k91191, Sep 7, 2007.

  1. macrumors newbie

    Joined:
    Sep 7, 2007
    Location:
    Boston
    #1
    My brother's first gen Nano's headphones don't emit sound from the left speaker anymore. I was wondering if he could go to the Apple Store and they'd give him new ones. I've heard of people doing it, but his warranty is expired. Will that affect anything?
     
  2. macrumors demi-god

    Zwhaler

    Joined:
    Jun 10, 2006
    #2
    This type of thing is kind of an unwritten law, even though the Apple store is technically not supposed to give you new ones, often times they will. One time, I went there to ask for a replacement, and they didnt even say anything, just handed me the phones and moved on to the next customer.
     
  3. macrumors 6502a

    Joined:
    Jun 5, 2007
    #3
    ditto
     
  4. macrumors 6502

    Joined:
    Aug 9, 2007
    Location:
    Allentown, PA
    #4
    If they give you trouble you can also submit a service claim on Apple's website. I did that when my left earbud started crackling. I had a new set of headphones within 5 days no questions asked.
     
  5. macrumors member

    Joined:
    Jun 5, 2007
    #5
    I've heard "lifetime warranty" mentioed about apple headphones. I've had 2 pair replaced, without any questions..
     

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