Windows 8 Parallels Keyboard not working on login screen

Discussion in 'Windows, Linux & Others on the Mac' started by sfxguy, Feb 3, 2013.

  1. macrumors member

    Joined:
    Oct 14, 2011
    Location:
    Los Angeles
    #1
    I am running Parallels 8 on a MacbookPro Retina.

    I Updated Windows 7 pro to Windows 8 pro, and after everything went through and was working.

    Upon re-booting, the keyboard has stopped working at the login screen.
    I have tried clicking on "ease of access" and the onscreen keyboard and the message "Could not start on screen keyboard" pops up ever so quickly then goes away.

    I found this thread:
    https://discussions.apple.com/thread/4237866?start=30&tstart=0

    With the same issue, but it does not have a solution unless you are running bootcamp.

    (Logging into the command prompt and changing the keyagent file doesn't do anything.)

    Has anyone else had this happen or know a fix?

    Thanks.
     
  2. thread starter macrumors member

    Joined:
    Oct 14, 2011
    Location:
    Los Angeles
    #2
    ...and Parallels tech support response is to un-install and re-install Parallels.

    This seems like a very generic response.
     

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