Wireless won't work with laptops

Discussion in 'Mac Basics and Help' started by kirbymcrae, Jan 20, 2013.

  1. macrumors newbie

    Joined:
    Jan 20, 2013
    #1
    Hello all,

    So our internet here will only work with the iMac and the iPads, it will not connect to any laptop including a macbook, macbook air, and an hp. I have reset the airport extreme, and the computers, but neither did anything.

    I haven't the slightest clue what is going on here and would like some help, if there is any other stuff you need to know, ask and i will try to answer quickly.

    Thanks,
    Kirby
     
  2. macrumors 68000

    Joined:
    Apr 25, 2012
    #2
    The first question I have is, what changed recently?

    Were the laptops ever able to connect?

    Are all the other devices connected wirelessly? Yes, I know the iPad HAS to be.

    When you say you "reset" the devices, I'm assuming a reboot, right?

    Have you tried restoring the Airport Extreme to default settings and starting over with configuration? Obviously, test all the devices with the AE at it's default settings first to establish a baseline. I also suggest backing up the configuration (if you can) before restoring it, in case the test doesn't change anything you can revert to what you had easily.
     
  3. macrumors 603

    Tomorrow

    Joined:
    Mar 2, 2008
    Location:
    Always a day away
    #3
    When I changed routers, I had some issues where some devices were using WPA instead of WPA2 on the network password. Changing to the correct protocol fixed the problem.
     

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