Workout app calories burned stays 0 ......help

[Tomtomxu]

The first two weeks of using my workout app I can see the calories burned is counting on. Now the workout app kinda stucks 0cal burned for at least 10 mins, I have already unpaired and erased my watch. Anyone can help?

 

[Mlrollin91]

Is it getting your heart rate or is it stuck on measuring?

 

[Tomtomxu]

It measure my heart rate, just calories burned stuck at 0

 

[LIOC]

It measure my heart rate, just calories burned stuck at 0

I think what the poster was asking is are you getting your heart rate up enough for what the watch considers exercise. Just picking an exercise will not move the loop if you heart rate is not high enough

 

[Tomtomxu]

I think what the poster was asking is are you getting your heart rate up enough for what the watch considers exercise. Just picking an exercise will not move the loop if you heart rate is not high enough

Oh, yes. I was running.