Would my iphone 4 32gb qualify for an out of warranty replacement?

Discussion in 'iPhone' started by Rbai63, Dec 19, 2012.

  1. macrumors member

    Joined:
    Nov 24, 2010
    #1
    I ended up cracking the screen on my iphone 4 32gb and purchased a red 3rd party front screen and back to fix it.

    It is fixed but the digitalizer is messed up and would just like to go to apple and get it replaced.

    Would it all still be able to get replaced for the $149 fee even if I have a non apple front and back?
     
  2. macrumors demi-god

    Joined:
    Apr 20, 2009
    Location:
    NY
    #2
    Only if you can convince the "genius" that the parts are all original. :rolleyes:
     
  3. macrumors 68030

    aziatiklover

    Joined:
    Jul 12, 2011
    Location:
    8.8.8.8 and 8.8.4.4
    #3
    No, but if you put the old screen back you will be able to!
     
  4. macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #4
    Doubtful, but you could always give them a call.
     
  5. thread starter macrumors member

    Joined:
    Nov 24, 2010
    #5
    Lol don't even have it anymore, is there anything I can do like crack the front really bad and just leave a little bit of the front screen on there so it isn't obvious the red front and back arent legit apple parts?
     
  6. macrumors 68030

    aziatiklover

    Joined:
    Jul 12, 2011
    Location:
    8.8.8.8 and 8.8.4.4
    #6
    Red front and back? No bueno bro! Time to resell it on ebay and get you another iphone!
     
  7. thread starter macrumors member

    Joined:
    Nov 24, 2010
    #7
    I know that but what I meant was could I just remove both the front and back and just make the phone look really beat up? Would that qualify?
     
  8. macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #8
    Moving your odds of an OoW replacement from zero to none. They'll need to access the serial number.

    Explaining how the front and back panels went missing would make an interesting story though.
     
  9. thread starter macrumors member

    Joined:
    Nov 24, 2010
    #9
    Isn't the serial on the phones board internally, how about connecting to a computer doesn't that tell them something?

    As far as front and back missing, the front and back were severely cracked and I removed all of the shards and sharp pieces and threw them away because what would apple do with them?
     
  10. macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #10
    Make a Genius appointment and find out. Or get another digitizer installed from an unauthorized repair center.
     
  11. macrumors 68030

    Joined:
    Oct 21, 2012
    #11
    Don't defraud them. You buggered up the phone, and you should buy another one.

    And, the moment they open it to check the serial, they'll see that the anti-tamper seal has gone.
     
  12. macrumors 6502

    Joined:
    Apr 24, 2003
    Location:
    Milwaukee, WI
    #12
    Its not defrauding them to take it in and see if they'll get repair it for the out-of-warranty cost. Its worth the try. I wouldn't recommend bashing it up though.

    OP, why don't you just repair the front again with a red part like you did the firs time?
     
  13. thread starter macrumors member

    Joined:
    Nov 24, 2010
    #13
    Because I would rather get genuine parts because the screen I have doesnt work correctly
     
  14. macrumors 68030

    Joined:
    Oct 21, 2012
    #14
    It is - the warranty terms and conditions state that any iPhone which has been modified is beyond economic repair and cannot be serviced. If he tells them this, they cannot swap it. If he doesn't tell them, it's fraud :).
     
  15. macrumors 6502

    Joined:
    Apr 24, 2003
    Location:
    Milwaukee, WI
    #15
    That's the warranty terms. This is an out of warranty iPhone so the warranty terms no longer apply. The correct terms are Apple's out of warranty replacement terms, which states devices that fail because of an unauthorized modification are not eligible. Technically, his device failed from an accident on the original screen, not because of his repair. He doesn't have the original screen, so I think the point is moot, but I say that putting the original one back on and asking for a repair is not fraud. It would be if he lied about repairing it, but asking is not against the law. They can just deny him a repair if they want, they're not required to do it.
     
  16. thread starter macrumors member

    Joined:
    Nov 24, 2010
    #16
    Lol, beyond economic repair. What would they do with a completely cracked front and back screen, me putting a 3rd party screen on shouldn't change anything.
     
  17. macrumors 68020

    Joined:
    Jan 14, 2008
    #17
    When you made it " your own " by placing non-Apple front and back, you truly made it " your own " 100%.

    You should have saved the old parts, even if they were broken.
     
  18. thread starter macrumors member

    Joined:
    Nov 24, 2010
    #18
    Would I qualify if I bought a broken oem front and back and tried putting it back on?
     
  19. Brian Y, Dec 19, 2012
    Last edited: Dec 19, 2012

    macrumors 68030

    Joined:
    Oct 21, 2012
    #19
    Abuse isn't covered by an "out of warranty repair", and yes, OOW replacements are governed by the same T&Cs (it's still a warranty repair, just a chargeable warranty repair). You sign the same paperwork either way.

    And trust me, modified phones are considered to be beyond economical repair (from Apple's point of view - if you had a smashed screen, the phone needs a new screen - if you've been mucking around in there, how are they to know what other damage you've done while you're in there). If you don't believe me, google "iPhone BER".

    Also, FYI - there is a liquid contact indicator on the inside of the iPhone 4, on the middle MLB screw next to the battery. To open the phone and replace the screen, this will have been removed. If they open the phone, they will see this is gone, and will refuse service. Modified phones are unserviceable under any circumstances. You can never "qualify" as you put it after you've opened the phone. Other people might tell you what you want to hear, but this is the truth, whether you choose to believe it or not.

    From my experience, it's quite easy to spot when an iPhone 4 has had its LCD replaced, since it's damn near impossible to line it up perfectly, and the proximity sensors have different covering on most "OEM" parts you get on eBay, etc.

    If you've taken the phone apart, and it's failed, then how do you know that you haven't caused the damage. It's not fair for you to assume that you haven't caused said damage, therefore this clause will apply. You will not find a genius in the land who will swap an iPhone you've opened.
     

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