Would you exchange a 15" MBP for the 17"?

[eVolcre]

I do not understnad how they let you exchange it, it clearly says on their website that build to order machines cannot be exchanged, and if so they will charge a 10% restocking fee. What exactly was DOA about it?

M

It was a complete hardware problem. Spent 3 days doing all sorts of tests and reinstalls and it still didn't fix the issues. It was DOA not because of whine or heat BTW.

Technically, they didn't exchange it. I had a DOA within the 2 week period which is eligible for a complete refund - BTO or not. They had authorized a brand new machine for me. All I did was cancel the replacement, take my refund and order the new one.

I'm too tired to repost the issues but check out this post https://forums.macrumors.com/posts/2331287/

If interested read the whole thread and it gives you a walk through of my first 4 days with the machines and the problems I was having with it.

eV