Wow.... ("MotherBoard Pro")

Discussion in 'Buying Tips and Advice' started by berkleeboy210, Feb 21, 2006.

  1. berkleeboy210 macrumors 68000

    Joined:
    Sep 2, 2004
    Location:
    Boston, Massachusetts
    #1
    I Just got off the phone w/ Apple to check on my MacBook Pro order.....

    The Rep Called it a "MotherBoard Pro" my god they are so clueless its not even funny.
     
  2. mjstew33 macrumors 601

    mjstew33

    Joined:
    May 29, 2005
    Location:
    Illinois
    #2
    Damn! Now that's one of a kind dumbass, there!

    :rolleyes: :rolleyes:
     
  3. topgunn macrumors 65816

    topgunn

    Joined:
    Nov 5, 2004
    Location:
    Texas
    #3
    And you have capitalization and punctuation problems.

    When I see MB written somewhere (context not considered), I don't think "MacBook". I think "motherboard".
     
  4. MacTT macrumors member

    Joined:
    Jan 16, 2006
  5. MacRumoron macrumors 6502

    Joined:
    Sep 6, 2005
  6. Hodapp macrumors 6502a

    Hodapp

    Joined:
    Jul 10, 2003
    Location:
    New York, NY
    #6
    At least you're not talking to someone in the middle of India who can barely speak english while they snack on butter chicken and na'an bread. I'd take the most clueless American or Canadian over any Indian call center employee. :cool:
     
  7. PlaceofDis macrumors Core

    Joined:
    Jan 6, 2004
    #7
    if they can't help you. does it really matter? if they don't know what they are talking about, does the accent count?
     
  8. dmw007 macrumors G4

    dmw007

    Joined:
    May 26, 2005
    Location:
    Working for MI-6
    #8
    Ah, so you have called Dell "Tech" Support as well... ;) :)
     
  9. cgi101 macrumors member

    Joined:
    Feb 13, 2006
    #9
    mmmm butter chicken and naan bread. you're making me hungry.
     
  10. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #10
    I'd take an Indian snacking on butter chicken over a North American masticating McDonalds, the only food Americans eat.
     
  11. dmw007 macrumors G4

    dmw007

    Joined:
    May 26, 2005
    Location:
    Working for MI-6
    #11
    Not all Americans eat that crap...personally I can not stand it. ;)
    That said, I like my North American tech support- cheers to Apple! :)
     
  12. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #12
    Don't mind me, I'm being facetious. :p

    I think one of the great things about forums like this is their ability to cut down on the small barriers like dialects and accents because everything is written. Of course, I can only imagine that it'd still be very difficult for those of us who don't speak English as our first language. :)
     
  13. 2nyRiggz macrumors 603

    2nyRiggz

    Joined:
    Aug 20, 2005
    Location:
    Thank you Jah...I'm so Blessed
    #13
    Wow we have a wise guy here. Anything is better than someone eating and talking on the phone at the same time...eww gross imagine the food spitting on the phone and the poor person who comes along and uses it.


    Bless
     
  14. dmw007 macrumors G4

    dmw007

    Joined:
    May 26, 2005
    Location:
    Working for MI-6
    #14
    I know. :) :)

    True. :)
     
  15. Hodapp macrumors 6502a

    Hodapp

    Joined:
    Jul 10, 2003
    Location:
    New York, NY
    #15
    Hahaha, Levono IBM ThinkPad support actually. Call went something like this:

    "Hello thank you for calling IBM service and support how may I help you?"
    "I have a ThinkPad T41P that has a heatsink fan which has a bad bearing in it causing the computer to either overheat and crash, or make noise when the fan turns on."

    (45+ minutes on the phone, through three tiers of tech support doing every stupid tech support step in the book with three different people, each of which you could easily tell were just reading straight off a computer screen flow chart.)

    "OK it sounds like you have a bad heatsink fan, we will dispatch a technician."
     
  16. dmw007 macrumors G4

    dmw007

    Joined:
    May 26, 2005
    Location:
    Working for MI-6
    #16
    Sounds just like every phone call I made to dell...glad that I saw the light and switched to Apple! :) :)
     
  17. Hodapp macrumors 6502a

    Hodapp

    Joined:
    Jul 10, 2003
    Location:
    New York, NY
    #17
    The only Dell support I've ever dealt with is their enterprise level 4 hour response time warranties... and they're OUTSTANDING. (But when you're paying nearly as much for the warranty as you are for the server it should be outstanding.)
     
  18. LethalWolfe macrumors G3

    LethalWolfe

    Joined:
    Jan 11, 2002
    Location:
    Los Angeles
    #18
    And you've never mispoken ever in your entire life?


    Lethal
     
  19. berkleeboy210 thread starter macrumors 68000

    Joined:
    Sep 2, 2004
    Location:
    Boston, Massachusetts
    #19
    Yea, but she said it twice in the same phone call.
     
  20. TheMonarch macrumors 65816

    TheMonarch

    Joined:
    May 6, 2005
    Location:
    Bay Area
    #20

    At least they were awake. I called apple once... The lady was so sleepy.

    >Me calling about an apple care question<

    >Lady:

    "Huh?"... Pause... *Yawn*
    ...
    "OK, let me check"...
     
  21. solidbreakz macrumors regular

    Joined:
    Sep 21, 2004
    Location:
    SF
    #21
    Reality Check: You JUST got off the phone the rep at 8:49pmEST. That's 5:49PST. Could it be that..um..maybe..the lady was overtiming on her work day and was tired? Personally I wouldn't give a damn if she called it MacBook Pro, MotherBoard Pro, or even Mutherf@#$ing Pro. The main thing for me would be that the [computer] that was bought was on its way.
     
  22. berkleeboy210 thread starter macrumors 68000

    Joined:
    Sep 2, 2004
    Location:
    Boston, Massachusetts
    #22
    Did I also mention, I called this morning. and a different lady played a mean trick on me and told me "It's shipping today!" started laughing then said "just kidding!"
     
  23. cyberddot macrumors 6502

    cyberddot

    Joined:
    Jul 4, 2003
    Location:
    in a forest
    #23
    Now THAT is funny. :D

    I've had some fanTAStic outsourced support, and some horrible home-grown support, so spending time ridiculing someone that can speak 2 languages - 1 more than most - well that's just not giving enough credit where it's due.

    mmmm...Na'an.
     
  24. TheMonarch macrumors 65816

    TheMonarch

    Joined:
    May 6, 2005
    Location:
    Bay Area
    #24

    This wasn't today, a couple of months back during the middle of the day. My point is that apple's support isn't too different.
     
  25. berkleeboy210 thread starter macrumors 68000

    Joined:
    Sep 2, 2004
    Location:
    Boston, Massachusetts
    #25
    Not when you've been waiting 42 days for the thing
     

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