Wrapsol came without microfibre or squeegee?

Discussion in 'MacBook Air' started by Cerano, Jan 3, 2011.

  1. macrumors 6502

    Joined:
    Oct 28, 2010
    #1
    Hey guys anyone experienced the above? Mine just came today without the two
     
  2. macrumors 68040

    peapody

    Joined:
    Oct 7, 2007
    Location:
    baltimore, md
    #2
    Mine came without the trackpad portion. Need to email cs today.
     
  3. Cerano, Jan 3, 2011
    Last edited: Jan 3, 2011

    thread starter macrumors 6502

    Joined:
    Oct 28, 2010
    #3
    this is quite a pressing and disturbing issue then.

    i told them that mine came without solution, squeegee or MF

    I waited around 1 month to get my film because I had it fedexed to portland oregon for a company to consolidate and DHL to me in singapore.

    I was shocked to find it without the items and now after waiting 1 month i cant even apply the film :mad:

    Worst part was that when I emailed them to tell them they told me they could only fedex it to Portland since that was the address i keyed in for my first order. If i wanted them to ship to Singapore they would only be able to send via USPS.

    Now if they were to ship to Portland I would have to pay for DHL again which costs very nearly as much as their film.

    How can a customer be asked to pay for their mistake

    This is quite disappointing to be proven otherwise after reading all the good press about Wrapsol's service
     

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