wtf i cant exchange my iphone

Discussion in 'iPhone' started by duhyes, Dec 28, 2012.

  1. duhyes macrumors member

    Joined:
    Dec 12, 2012
    #1
    i had a scuff out of the box and they wouldnt let me enchange it???
     
  2. ChristianJapan macrumors 68040

    ChristianJapan

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    日本
  3. mobilehaathi macrumors 604

    mobilehaathi

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    The Anthropocene
    #3
    Are you asking us?
     
  4. numberforty1 macrumors 6502

    numberforty1

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  5. duhyes thread starter macrumors member

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    Dec 12, 2012
  6. darster macrumors 68000

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  7. vastoholic macrumors 68000

    vastoholic

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    Location:
    Tulsa, OK
    #7
    So is it best buy that won't let you exchange it?
     
  8. Chris092881 macrumors 6502

    Joined:
    Dec 26, 2012
    #8
    Because to them (Apple) a scuff out of the box is "normal wear and tear". Or at least according to one Mr. Phil Schiller.
     
  9. Jordan921 macrumors 68040

    Jordan921

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    Jul 7, 2010
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    Bay Area
    #9
    Either return it or stop crying.
     
  10. Chris092881 macrumors 6502

    Joined:
    Dec 26, 2012
    #10
    Didn't you see what he just said? Best Buy said no. OP, try going to the Apple Store or calling Apple directly. It's (800) 694-7466.
     
  11. saggsy macrumors newbie

    Joined:
    Jun 28, 2004
    Location:
    Australia
    #11
    um, return it, walk out the store, turn around, walk back in and purchase a new one.

    saggsy
     
  12. ibleedgolden macrumors newbie

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    Feb 3, 2012
  13. Jordan921 macrumors 68040

    Jordan921

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    Location:
    Bay Area
    #13
    Maybe you should read what he said. He said "exchange" not return.
     
  14. Chris092881 macrumors 6502

    Joined:
    Dec 26, 2012
    #14
    I'm pretty sure he wants to return the iPhone 5 he has now that was scuffed out of the box for a new one of the same model and GB size. Return, exchange, whatever. They said no. He should contact Apple in one way or another. Forget Best Buy.
     
  15. Jordan921 macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #15
    If he wants a replacement then make an appointment at the Apple store. If he wants to return it then return it at best buy. Don't know why someone like you that hates Apple so much waste so much time on the iPhone forums.
     
  16. Applejuiced macrumors Nehalem

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #16
    They have a name for posters like that.
    Cant remember what they usually call them:D
     
  17. syd430 Guest

    #17
    This is why you should always inspect these devices when you are still in the store.

    How are they supposed to know that you didn't cause it yourself when you got home?

    There has been threads here where people dropped their phones causing scuffs and then asked if they should go back to the apple store and tell them that it came like that. Yes there is a lot of dishonest people out there (no saying that you are), but you really can't blame them (bestbuy).
     

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