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wtf i cant exchange my iphone

Discussion in 'iPhone' started by duhyes, Dec 28, 2012.

  1. macrumors member

    i had a scuff out of the box and they wouldnt let me enchange it???
  2. macrumors demi-god


    Who is: they ? Where did you buy ?
  3. macrumors demi-god


    Are you asking us?
  4. macrumors 6502


    here we go:)
  5. macrumors member

    best buy
  6. macrumors 68000

    Good ol best buy.
  7. macrumors 68000


    So is it best buy that won't let you exchange it?
  8. macrumors 6502

    Because to them (Apple) a scuff out of the box is "normal wear and tear". Or at least according to one Mr. Phil Schiller.
  9. macrumors 68040

    Either return it or stop crying.
  10. macrumors 6502

    Didn't you see what he just said? Best Buy said no. OP, try going to the Apple Store or calling Apple directly. It's (800) 694-7466.
  11. macrumors newbie

    um, return it, walk out the store, turn around, walk back in and purchase a new one.

  12. macrumors newbie

    More like sassy.

    I kid, I kid.
  13. macrumors 68040

    Maybe you should read what he said. He said "exchange" not return.
  14. macrumors 6502

    I'm pretty sure he wants to return the iPhone 5 he has now that was scuffed out of the box for a new one of the same model and GB size. Return, exchange, whatever. They said no. He should contact Apple in one way or another. Forget Best Buy.
  15. macrumors 68040

    If he wants a replacement then make an appointment at the Apple store. If he wants to return it then return it at best buy. Don't know why someone like you that hates Apple so much waste so much time on the iPhone forums.
  16. macrumors Nehalem


    They have a name for posters like that.
    Cant remember what they usually call them:D
  17. Guest

    This is why you should always inspect these devices when you are still in the store.

    How are they supposed to know that you didn't cause it yourself when you got home?

    There has been threads here where people dropped their phones causing scuffs and then asked if they should go back to the apple store and tell them that it came like that. Yes there is a lot of dishonest people out there (no saying that you are), but you really can't blame them (bestbuy).

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