wtf i cant exchange my iphone

Discussion in 'iPhone' started by duhyes, Dec 28, 2012.

  1. macrumors member

    Joined:
    Dec 12, 2012
    #1
    i had a scuff out of the box and they wouldnt let me enchange it???
     
  2. macrumors demi-god

    ChristianJapan

    Joined:
    May 10, 2010
    Location:
    日本
    #2
    Who is: they ? Where did you buy ?
     
  3. macrumors 603

    mobilehaathi

    Joined:
    Aug 19, 2008
    Location:
    The Anthropocene
    #3
    Are you asking us?
     
  4. macrumors 6502

    numberforty1

    Joined:
    Oct 6, 2012
    Location:
    Canada
    #4
    here we go:)
     
  5. thread starter macrumors member

    Joined:
    Dec 12, 2012
    #5
    best buy
     
  6. macrumors 68000

    Joined:
    Aug 25, 2011
    #6
    Good ol best buy.
     
  7. macrumors 68000

    vastoholic

    Joined:
    Jan 28, 2009
    Location:
    Tulsa, OK
    #7
    So is it best buy that won't let you exchange it?
     
  8. macrumors 6502

    Joined:
    Dec 26, 2012
    #8
    Because to them (Apple) a scuff out of the box is "normal wear and tear". Or at least according to one Mr. Phil Schiller.
     
  9. macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #9
    Either return it or stop crying.
     
  10. macrumors 6502

    Joined:
    Dec 26, 2012
    #10
    Didn't you see what he just said? Best Buy said no. OP, try going to the Apple Store or calling Apple directly. It's (800) 694-7466.
     
  11. macrumors newbie

    Joined:
    Jun 28, 2004
    Location:
    Australia
    #11
    um, return it, walk out the store, turn around, walk back in and purchase a new one.

    saggsy
     
  12. macrumors newbie

    Joined:
    Feb 3, 2012
    #12
    More like sassy.

    I kid, I kid.
     
  13. macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #13
    Maybe you should read what he said. He said "exchange" not return.
     
  14. macrumors 6502

    Joined:
    Dec 26, 2012
    #14
    I'm pretty sure he wants to return the iPhone 5 he has now that was scuffed out of the box for a new one of the same model and GB size. Return, exchange, whatever. They said no. He should contact Apple in one way or another. Forget Best Buy.
     
  15. macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #15
    If he wants a replacement then make an appointment at the Apple store. If he wants to return it then return it at best buy. Don't know why someone like you that hates Apple so much waste so much time on the iPhone forums.
     
  16. macrumors Nehalem

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #16
    They have a name for posters like that.
    Cant remember what they usually call them:D
     
  17. Guest

    #17
    This is why you should always inspect these devices when you are still in the store.

    How are they supposed to know that you didn't cause it yourself when you got home?

    There has been threads here where people dropped their phones causing scuffs and then asked if they should go back to the apple store and tell them that it came like that. Yes there is a lot of dishonest people out there (no saying that you are), but you really can't blame them (bestbuy).
     

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