xbox live help

Discussion in 'Console Games' started by tangerineyum, May 9, 2007.

  1. macrumors 6502

    Joined:
    Feb 16, 2005
    Location:
    Ontario, CA
    #1
    so i bought a subscription code from another member on this forum, but xbox live is refusing to connect. i only bought a 3 month sub just to test the waters and see how i like the service so heres what we have to work with.

    verizon fios with a actiontec wireless router
    2 macs on the wireless network
    1 xbox wired to the router.

    from the network settings screen, if i press the connet button, the xbox goes through the process of checking the cables, ip, dns and finally xbox live server. at the end of this process the xbox says i am connected to xbox live and then prompts me to enter my information about starting a new account.

    everything goes fine until i finish entering my subscription code. it does not say that the code is invalid. instead i get the message that "unable to continue due to technical difficulties. please try again later."

    no amount of googling has lead me to any kind of fix. i have gone into my router settings and everything seems fine with xbox. and the xbox itself has said i am connected to the servers. If it were an invalid code, the message would be that it's an invalid code. so can anyone offer me some advice ?
     
  2. thread starter macrumors 6502

    Joined:
    Feb 16, 2005
    Location:
    Ontario, CA
    #2
    uhh ok, so i registered my sub via the xbox live website and it shows my account as active. so how do i get my xbox to realize that? i cant use account recovery because i dont have a credit card on file, and i cant register a new account because i used my sub online. but those are my only 2 options for account management. oy this is hard .
     
  3. macrumors 603

    Markleshark

    Joined:
    Aug 15, 2006
    Location:
    Carlisle, Up Norf!
    #3
    Have you erm, simply, tried again later?

    Sounds like it could be a MS problem, id shoot them an email.
     

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