Yet more MacBook Problem

Discussion in 'MacBook Pro' started by fraserdrew, Jan 5, 2007.

  1. fraserdrew macrumors member

    May 23, 2006
    (white CD macbook, day 1 order)

    i have had a catalogue of problems with my macbook
    • yellowing keyboard
    • LCD Bezel bendy
    • Dodgy ethernet port
    • Letter T fell off
    • Only runs off battery.. won't charge
    • New Logic board
    • wonky keys (enter, some only work intermittently)
    • soft mouse button
    • wont sleep when lid is shut

    This huge list has kept my MacBook in and out of service since the 23rd October!!
    The service centre, apple authorised not apple, have fixed most parts, and are going to fix the last 3 when the parts arrive. But i'm seriously unhappy.
    Is there any way in which i can get apple to intervene and help!!
    I still love my MB, but being without it for weeks at a time is a right pain!
  2. Jiddick ExRex macrumors 65816

    Jiddick ExRex

    May 14, 2006
    Roskilde, DK
    Explain how you feel about it firmly and politely. Ask for the manager if the in-store clerk cannot help you. With some luck you will get upgraded to a MBP in no time. :)
  3. aquajet macrumors 68020

    Feb 12, 2005
  4. fraserdrew thread starter macrumors member

    May 23, 2006

    Any ideas of contact details??
  5. mick4394 macrumors 6502a


    Oct 25, 2006
    Flyover country
    That last one on your list (won't sleep with lid closed) should get you another logic board replacement, at least it did for me.
  6. Stadsport macrumors regular

    Nov 9, 2006
    If you're polite and reasonable, I'm sure they'd be willing to replace it, if even for another Core Duo. If you're lucky they might just go ahead and give you a C2D.

    Assuming, of course, you're still covered on AppleCare.
  7. Mac'Mo macrumors 6502a


    Aug 29, 2006
    yeah those are a lot of serious problems, i'd def try to get a replacement.
  8. plinden macrumors 68040


    Apr 8, 2004
    Considering that the MBs came out May 2006, I'd say yes, he's covered.

    Don't Apple have an lemon policy? Three repairs and you get a replacement?
  9. Ryan T. macrumors 6502a

    Ryan T.

    Jun 13, 2005
    Rochester, NY
    I've had my Macbook in twice for service for display issues, and both times it's come back worse than it went in.

    Now, since it would have to go in a 3rd time, they're replacing it with the new Core 2 Duo model.
  10. jimijay macrumors newbie

    Dec 2, 2006
    I seriously doubt he'll get a MBP out of it, maybe just a new C2D MB.
  11. fraserdrew thread starter macrumors member

    May 23, 2006
    Cheers All

    Thanks for all your advice. Tomorrow(Saturday, GB) I'll ring up apple and use some of your advice. Thanks all, and I'll give an update to help people in the future in a similar position

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