Your computer was restarted because of a problem

Discussion in 'iMac' started by cfipilot, Feb 2, 2013.

  1. macrumors newbie

    Joined:
    Feb 2, 2013
    #1
    My iMac jsut restarted on its own twice in 2 hrs

    Here us the log

    Code:
    Interval Since Last Panic Report:  2034 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    7430751E-7C0B-4FD2-B4C8-52779D00D8D2
    
    Sat Feb  2 21:34:18 2013
    panic(cpu 0 caller 0xffffff800ecb7b95): Kernel trap at 0xffffff800ec876bc, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x000000013c245000, CR3: 0x000000006e7a4040, CR4: 0x00000000000206e0
    RAX: 0x0000000000000001, RBX: 0x3e93f65e3f313272, RCX: 0xffffff80466e1550, RDX: 0x0000000000001041
    RSP: 0xffffff8251613a40, RBP: 0xffffff8251613a60, RSI: 0x000000002f908380, RDI: 0xffffff801551e8b0
    R8:  0x0000000000111000, R9:  0x0000000000000000, R10: 0x0000000000000010, R11: 0xffffff8251613ea8
    R12: 0xffffff801551e8b0, R13: 0x0000000000000000, R14: 0xffffff8049a55920, R15: 0x0000000000000000
    RFL: 0x0000000000010206, RIP: 0xffffff800ec876bc, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x000000013c245000, Error code: 0x0000000000000000, Fault CPU: 0x0
    
    Backtrace (CPU 0), Frame : Return Address
    0xffffff82516136e0 : 0xffffff800ec1d5f6 
    0xffffff8251613750 : 0xffffff800ecb7b95 
    0xffffff8251613920 : 0xffffff800ecce4ad 
    0xffffff8251613940 : 0xffffff800ec876bc 
    0xffffff8251613a60 : 0xffffff800ec5bbce 
    0xffffff8251613bd0 : 0xffffff800ece8993 
    0xffffff8251613c30 : 0xffffff800ed284f4 
    0xffffff8251613d20 : 0xffffff800eefad7f 
    0xffffff8251613db0 : 0xffffff800ed11cfd 
    0xffffff8251613e00 : 0xffffff800ed07e49 
    0xffffff8251613e50 : 0xffffff800ef76a5e 
    0xffffff8251613ef0 : 0xffffff800ef76bf0 
    0xffffff8251613f50 : 0xffffff800efe17da 
    0xffffff8251613fb0 : 0xffffff800eccecf3 
    
    BSD process name corresponding to current thread: update_dyld_shar
    
    Mac OS version:
    12A269
    
    Kernel version:
    Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
    Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
    Kernel slide:     0x000000000ea00000
    Kernel text base: 0xffffff800ec00000
    System model name: iMac11,3 (Mac-F2238BAE)
    
    System uptime in nanoseconds: 2385603899306
    last loaded kext at 1036241795653: com.apple.filesystems.udf	2.3 (addr 0xffffff7f90bbc000, size 270336)
    last unloaded kext at 307908929480: com.apple.driver.AppleUSBUHCI	5.1.5 (addr 0xffffff7f8f4ca000, size 65536)
    loaded kexts:
    com.apple.filesystems.udf	2.3
    com.apple.filesystems.smbfs	1.8
    com.apple.filesystems.afpfs	10.0
    com.apple.nke.asp_tcp	7.0.0
    com.apple.driver.AppleBluetoothMultitouch	75.15
    com.apple.iokit.IOBluetoothSerialManager	4.0.9f8
    com.apple.driver.AudioAUUC	1.60
    com.apple.driver.AppleHWSensor	1.9.5d0
    com.apple.filesystems.autofs	3.0
    com.apple.iokit.IOUserEthernet	1.0.0d1
    com.apple.driver.AppleUpstreamUserClient	3.5.10
    com.apple.driver.AGPM	100.12.69
    com.apple.driver.AppleMikeyHIDDriver	122
    com.apple.kext.AMDFramebuffer	8.0.0
    com.apple.driver.AppleHDA	2.3.0f2
    com.apple.Dont_Steal_Mac_OS_X	7.0.0
    com.apple.driver.AppleMikeyDriver	2.3.0f2
    com.apple.driver.AppleBacklight	170.2.3
    com.apple.AMDRadeonAccelerator	1.0.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport	4.0.9f8
    com.apple.iokit.AppleBCM5701Ethernet	3.2.5b3
    com.apple.driver.AirPort.Atheros40	600.70.23
    com.apple.driver.ApplePolicyControl	3.2.6
    com.apple.driver.ACPI_SMC_PlatformPlugin	1.0.0
    com.apple.driver.AppleMCCSControl	1.0.33
    com.apple.driver.AppleLPC	1.6.0
    com.apple.driver.AppleUSBCardReader	3.1.0
    com.apple.driver.AppleIRController	320.15
    com.apple.iokit.SCSITaskUserClient	3.5.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless	1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
    com.apple.BootCache	34
    com.apple.driver.XsanFilter	404
    com.apple.iokit.IOAHCIBlockStorage	2.2.0
    com.apple.driver.AppleUSBHub	5.1.6
    com.apple.driver.AppleAHCIPort	2.4.0
    com.apple.driver.AppleFWOHCI	4.9.5
    com.apple.driver.AppleUSBEHCI	5.1.5
    com.apple.driver.AppleEFINVRAM	1.6.1
    com.apple.driver.AppleACPIButtons	1.6
    com.apple.driver.AppleRTC	1.5
    com.apple.driver.AppleHPET	1.7
    com.apple.driver.AppleSMBIOS	1.9
    com.apple.driver.AppleACPIEC	1.6
    com.apple.driver.AppleAPIC	1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient	196.0.0
    com.apple.nke.applicationfirewall	4.0.39
    com.apple.security.quarantine	2
    com.apple.driver.AppleIntelCPUPowerManagement	196.0.0
    com.apple.security.SecureRemotePassword	1.0
    com.apple.driver.AppleMultitouchDriver	235.27
    com.apple.driver.AppleBluetoothHIDKeyboard	165.5
    com.apple.driver.IOBluetoothHIDDriver	4.0.9f8
    com.apple.driver.AppleHIDKeyboard	165.5
    com.apple.iokit.IOSerialFamily	10.0.6
    com.apple.kext.triggers	1.0
    com.apple.iokit.IOSurface	86.0.2
    com.apple.driver.DspFuncLib	2.3.0f2
    com.apple.iokit.IOAudioFamily	1.8.9fc9
    com.apple.kext.OSvKernDSPLib	1.6
    com.apple.iokit.IOBluetoothFamily	4.0.9f8
    com.apple.driver.AppleBacklightExpert	1.0.4
    com.apple.iokit.IOAcceleratorFamily	19.0.26
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport	4.0.9f8
    com.apple.iokit.IOEthernetAVBController	1.0.2b1
    com.apple.iokit.IOFireWireIP	2.2.5
    com.apple.driver.AppleHDAController	2.3.0f2
    com.apple.iokit.IOHDAFamily	2.3.0f2
    com.apple.iokit.IO80211Family	500.15
    com.apple.iokit.IONetworkingFamily	3.0
    com.apple.driver.AppleGraphicsControl	3.2.6
    com.apple.iokit.IONDRVSupport	2.3.4
    com.apple.driver.AppleSMC	3.1.3d11
    com.apple.driver.IOPlatformPluginLegacy	1.0.0
    com.apple.driver.AppleSMBusPCI	1.0.10d0
    com.apple.driver.AppleSMBusController	1.0.10d0
    com.apple.driver.IOPlatformPluginFamily	5.2.0d16
    com.apple.kext.AMD5000Controller	8.0.0
    com.apple.kext.AMDSupport	8.0.0
    com.apple.iokit.IOGraphicsFamily	2.3.4
    com.apple.iokit.IOSCSIBlockCommandsDevice	3.5.1
    com.apple.iokit.IOUSBMassStorageClass	3.5.0
    com.apple.iokit.IOUSBHIDDriver	5.0.0
    com.apple.driver.AppleUSBMergeNub	5.1.5
    com.apple.driver.AppleUSBComposite	5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice	3.5.1
    com.apple.iokit.IOBDStorageFamily	1.7
    com.apple.iokit.IODVDStorageFamily	1.7.1
    com.apple.iokit.IOCDStorageFamily	1.7.1
    com.apple.iokit.IOAHCISerialATAPI	2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily	3.5.1
    com.apple.iokit.IOUSBUserClient	5.0.0
    com.apple.iokit.IOAHCIFamily	2.2.0
    com.apple.iokit.IOFireWireFamily	4.5.5
    com.apple.iokit.IOUSBFamily	5.1.6
    com.apple.driver.AppleEFIRuntime	1.6.1
    com.apple.iokit.IOHIDFamily	1.8.0
    com.apple.iokit.IOSMBusFamily	1.1
    com.apple.security.sandbox	220
    com.apple.kext.AppleMatch	1.0.0d1
    com.apple.security.TMSafetyNet	7
    com.apple.driver.DiskImages	344
    com.apple.iokit.IOStorageFamily	1.8
    com.apple.driver.AppleKeyStore	28.18
    com.apple.driver.AppleACPIPlatform	1.6
    com.apple.iokit.IOPCIFamily	2.7
    com.apple.iokit.IOACPIFamily	1.4
    com.apple.kec.corecrypto	1.0
    System Profile:
    Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 20 GB, SMC 1.59f2
    Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x8502, 0x505341333847313333333253000000000000
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x8502, 0x505341333847313333333253000000000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
    Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    Serial ATA Device: Samsung SSD 840 PRO Series, 256.06 GB
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
     
     
  2. macrumors P6

    dukebound85

    Joined:
    Jul 17, 2005
    Location:
    5045 feet above sea level
    #2
    Looks like a USB device is causing issues
     
  3. thread starter macrumors newbie

    Joined:
    Feb 2, 2013
    #3
    I didnt have anything connected to the USB. It happend 2-3 more times yesterday
     
  4. macrumors 68040

    Joined:
    Jul 11, 2009
    #4
    At a minimum, you need to update the operating system. You're still on 10.8, and 10.8.2 is current, and a lot more reliable.
    Were you playing a DVD or was there something in the optical drive when it crashed?
     
  5. thread starter macrumors newbie

    Joined:
    Feb 2, 2013
    #5
    Nope. nothing. I just finished installing a SSD and installing a fresh copy of the OS along with software. Pretty sure it crashed again after installing the update. COuld it be the SSD? I hope not as it was a paid in the ass trying to install that.
     
  6. macrumors regular

    MacAlien

    Joined:
    Oct 17, 2012
    Location:
    Boston
    #6
    Dunno but from all the msgs about Bluetooth referencing the USB it'd make sense, or something wasn't properly reconnected.
     
  7. thread starter macrumors newbie

    Joined:
    Feb 2, 2013
    #7
    bluetooth keyboard and mouse an issue? Its the apple ones. should i relink them
     
  8. macrumors 6502

    Joined:
    Sep 10, 2012
    Location:
    The Real Northern California
    #8
    Have you updated your system yet?
     
  9. macrumors 68040

    Joined:
    Jul 11, 2009
    #9
    It could certainly be related. Check for firmware updates for the SSD but again, run software update.
     
  10. thread starter macrumors newbie

    Joined:
    Feb 2, 2013
    #10
    All software up to date.

    I have the samsung SSD, not that easy to update firmware. I will try via the VM route.

    I also installed RAM.
     
  11. thread starter macrumors newbie

    Joined:
    Feb 2, 2013
    #11
    Looks like its the memory.

    So according to the this forum as well as Mactracker you should be able to upgrade a 27" mid 2010 to 32 GB, however after further reading it seems that only the i5 and i7 from this model can be upgraded to 32GB. The 27" i3 (mine) can only support 16Gb in a 4x4GB config. So this explains all the kernel panics with the 2x8GB + 2x2Gb ram config i had.

    Can anyone verify my logic? I found this info in the OWC page here

    http://eshop.macsales.com/shop/memory/iMac/2010/DDR3_21.5_27
     
  12. thread starter macrumors newbie

    Joined:
    Feb 2, 2013
    #12
    Can anyone help, looking to buy this asap.
     

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