James.K.Polk's Recent Activity

  1. James.K.Polk replied to the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    $99 is the screen-damage cost, unfortunately. I have a 15" Pro, so the cost is actually $379 (AC+) + $299 = $678 before tax. In the...

    Oct 21, 2017 at 9:42 AM
  2. James.K.Polk liked laptech's post in the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    The problem is, even with buying Apple Care + now, they still have a record of him contacting AppleCare and they will see the liquid...

    Oct 21, 2017 at 9:40 AM
  3. James.K.Polk replied to the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    The credit card company operates ex-post, so I have to conduct the repairs on my own dime and hope they refund. Trying to operate this...

    Oct 21, 2017 at 8:13 AM
  4. James.K.Polk liked Fishrrman's post in the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    IF the credit card company won't cover the loss, perhaps the best thing to do is write it off and move on. Buy a new one, and sell the...

    Oct 21, 2017 at 8:12 AM
  5. James.K.Polk liked PBG4 Dude's post in the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    Definitely contact your credit card company. Have them spend whatever it takes to get your brand new laptop back under factory warranty.

    Oct 21, 2017 at 6:53 AM
  6. James.K.Polk replied to the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    I'm seeing $10,000 under the Purchase Security program.

    Oct 21, 2017 at 6:12 AM
  7. James.K.Polk liked ZapNZs's post in the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    If credit card insurance and renter's insurance are a no-go, one other option you could try is calling AppleCare, requesting to speak to...

    Oct 20, 2017 at 9:19 PM
  8. James.K.Polk replied to the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    Hey Zap - this AppleCare+ option was actually (and fortunately) presented to me. My conundrum is this (and maybe you/others are willing...

    Oct 20, 2017 at 9:19 PM
  9. James.K.Polk replied to the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    Today, honesty loses. They told me that by me calling AppleCare, it ensured the Macbook was flagged as out-of-warranty and I'm looking...

    Oct 20, 2017 at 5:28 PM
  10. James.K.Polk replied to the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    Ah, okay. That makes sense - and as far as I know, that's what they're checking today while it's in for service. Thanks!

    Oct 20, 2017 at 12:08 PM
  11. James.K.Polk liked BrettApple's post in the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    With any luck it'll still be perfectly ok. I had a user knock over a bottle of water (opened of course) onto the keyboard of their...

    Oct 20, 2017 at 12:08 PM
  12. James.K.Polk replied to the thread Second Day Owning My 2017 Macbook Pro.... Someone Spilled Water On It.

    Hang on, if they determine no water damage - is the warranty still void?

    Oct 20, 2017 at 11:52 AM