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whitedragon101

macrumors 65816
Original poster
Sep 11, 2008
1,349
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I have an 11 pro and a 12 pro here. The off axis colour shift on the 12 pro is way way worse on the 12 pro. Is this normal for the 12 pro or is mine defective?
 
I’m coming from an iPhone XR so this is my first OLED phone but it seems blue off axis. Although any Samsung I’ve ever seen in the wild looks very blue also, just though it was how OLED looked off axis.
 
I notice it quite a bit but I come from the XR and assume it’s a characteristic of OLED. My Apple Watch has the same shift to a blue tint. It’s odd since my OLED TV has consistent colours from any angle even completely horizontal from the TV
 
There will always be a slight shift but I wouldn't expect it to be worse than the 11 Pro. OLED displays can be a panel lottery - I'd try to exchange it if it bothers you. My 12 Pro is easily the best screen in any device I've owned.
 
The blue shift panels seem to also be the yellow/warm panels

yep mine has a yellow colour cast too. I definitely know that isn’t normal as I went to an Apple store to check. both the 12 pro demo units in the Apple store were perfect for colour. The Apple employee agreed he could also see the difference. Unfortunately I didn’t realise about the off axis shift until I got home and placed it on a table next to my iPhone 11 pro. The 11 pro darkened slighty as you shift off axis but the colours stayed pretty much bang on perfect.

as it’s an £1100 phone I think I will return it then buy again when more stock comes in. I would be delighted with the screens I saw on the demo units
 
yep mine has a yellow colour cast too. I definitely know that isn’t normal as I went to an Apple store to check. both the 12 pro demo units in the Apple store were perfect for colour. The Apple employee agreed he could also see the difference. Unfortunately I didn’t realise about the off axis shift until I got home and placed it on a table next to my iPhone 11 pro. The 11 pro darkened slighty as you shift off axis but the colours stayed pretty much bang on perfect.

as it’s an £1100 phone I think I will return it then buy again when more stock comes in. I would be delighted with the screens I saw on the demo units
Yeah I had the same experience. The display phones are perfection. So far been through 2 12s with the same yellow
Panel
 
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The display models always have perfectly calibrated screens. I wonder if some of these issues are calibration related. I just wish they were all as consistent as the ones in the store.
 
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Pretty sure this is normal and probably more noticeable if your coming from lcd. My Apple Watch OLED does the exact same thing.
 
The display models always have perfectly calibrated screens. I wonder if some of these issues are calibration related. I just wish they were all as consistent as the ones in the store.

The apple employee said that the display ones aren’t special. He said when they get the stock to sell to customers they randomly grab some units off the palette and set them up for demo.
That gives me hope that it’s luck of the draw and that there are more good ones than bad ones out there.
 
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The apple employee said that the display ones aren’t special. He said when they get the stock to sell to customers they randomly grab some units off the palette and set them up for demo.
That gives me hope that it’s luck of the draw and that there are more good ones than bad ones out there.

I find that hard to believe. For a long time I have believed that the demo units are specially selected flawless ones. I have have yet to come across a demo unit that was in any way imperfect, except of course from abuse or handling. For another thing, the demo units have special iOS or MacOS with certain restrictions and special features for demo use. Hence I am quite sure that the demo units are specially selected ones.
 
The apple employee said that the display ones aren’t special. He said when they get the stock to sell to customers they randomly grab some units off the palette and set them up for demo.
That gives me hope that it’s luck of the draw and that there are more good ones than bad ones out there.
I wonder if being on max brightness all the time helps those display units. Maybe that’s the trick 😂.
 
The display models always have perfectly calibrated screens. I wonder if some of these issues are calibration related. I just wish they were all as consistent as the ones in the store.

Yep. When I had my first defective 11 Pro Max, it was ridiculously terrible against the demo models. The replacement was better but still nowhere near as perfect. Thankfully color filters worked out on the replacement (It didn't on the first one). I truly wish Apple could make all their devices match the demo.

This is just me being dramatic but it feels like false advertising or bait and switch for the demo to be so perfect then we get to play the screen lotto.
 
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I find that hard to believe. For a long time I have believed that the demo units are specially selected flawless ones. I have have yet to come across a demo unit that was in any way imperfect, except of course from abuse or handling. For another thing, the demo units have special iOS or MacOS with certain restrictions and special features for demo use. Hence I am quite sure that the demo units are specially selected ones.
The restrictions are just software. Plug them into the apple system upload and done.

I think what probably happens is that they set them up from stock just like the guy said. But that any screen issues mean it is discarded and they grab another one. Meaning the demo ones always win the screen lottery.
 
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My 12 Pro Max is also exhibiting off axis blue shift even half way down the screen when tilted or dims slightly off axis as well. My 11 Pro Max is way better. Going to exchange.
 
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