190 "free downloads" of my paid app? How sis this happen?

Discussion in 'iOS Apps' started by PM-3PM, Feb 11, 2009.

  1. PM-3PM macrumors newbie

    Joined:
    Dec 3, 2008
    Location:
    Florida
    #1
    Hi,

    I have 2 iPhone apps in the store.
    Today, I saw a weird thing was on my iTunes sales report.

    It listed that 190 people had downloaded my game, but it listed it at 0.00 for the cost .My app has a price of $1.99.
    How is this possible?

    Thanks for your help.

    Preston
     
  2. Jeremy1026 macrumors 68020

    Jeremy1026

    Joined:
    Nov 3, 2007
    #2
    Looks like you just updated your app. People who download the update aren't charged, but it still shows on your financial report. Looks like 190 people updraded to version 1.1.
     
  3. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
  4. chr1s60 macrumors 68000

    chr1s60

    Joined:
    Jul 24, 2007
    Location:
    California
    #4
    If this isn't what it is, I would suggest contacting Apple.
     
  5. teejaysplace24 macrumors newbie

    Joined:
    Apr 17, 2007
    Location:
    Oshvegas, WI
    #5
    I really hope not because if you can afford to spring for a brand new MBP and a swanky 24" Cinema Display, I'm sure you can pay the man $1.99 for his work.
     
  6. opticalserenity macrumors 6502a

    Joined:
    Apr 14, 2007
    #6
    Every download (including updates that are free to people who've already paid) shows up on iTunes connect. So, don't worry friend.
     
  7. Watabou macrumors 68040

    Watabou

    Joined:
    Feb 10, 2008
    Location:
    United States
    #7
    He was being sarcastic. That's why he put this-->:p

    Calm down. :rolleyes:
     
  8. sennejm macrumors newbie

    Joined:
    May 26, 2008
    #8
    line mistake

    My iTunes sales receipt lists that Wikiamo (a free app) cost me 7.99, and Stage Hand cost me 0.00. It is obvious that this was a simple mix up in which app was free and which was not. So this may be the issue you are having, just on the supplier side. Do your net sales match up correctly?
     
  9. MacToddB macrumors 6502a

    MacToddB

    Joined:
    Aug 21, 2007
    Location:
    Rochester, NY
    #9
    I had the same concern when my update came out, but it was 3,000+ downloads for free!

    If you look at the Product Identifier, 1 is a new sale, 7 is a free upgrade.
     
  10. PM-3PM thread starter macrumors newbie

    Joined:
    Dec 3, 2008
    Location:
    Florida
    #10



    It was a product identifier 7.
    Thanks to everyone who helped.
     

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