2013 MBP Retina - Dead Thunderbolt Port & Froggy USB3 port

Discussion in 'MacBook Pro' started by Krackle, May 1, 2015.

  1. Krackle macrumors newbie

    May 1, 2015
    Hi Folks, 1st post here to log this issue and find help..

    I bought a MBP Retina (early 2013) used the other day..

    Now finding a bad Thunderbolt port and very loose USB3 port..

    I go over machines pretty carefully and have never had an issue buying a used Mac..this was different as I had no Thunderbolt devices or adapters etc to test anything..

    The guy seemed alright but now Im wondering and my hindsight is kicking in..

    Anyhow..did some Googling on these issues and finding that they exist..the Thunderbolt issue seems common, which is troubling to me.

    I have found incidents of loose USB3 ports

    One TB port working fine. The second one, not at all..

    The USB port ejects any device with slightest movement.

    I'm seeing that these ports are all soldered to the motherboard on these machines?

    Anyone have any advice on this?

    I just discovered this stuff late last night, feeling sort of sick about it..never been ripped of and feeling like a fool. Haven't called Apple..I put in a call to the seller, went right to voice mail..we'll see.

    (I've always been thrilled with Apple quality..still using a beige G3 to power a really great SCSI scanner..never have had one singe issue with a Mac from a hardware standpoint..and I've owned many many many.)
  2. Krackle thread starter macrumors newbie

    May 1, 2015
    Metal tab inside TB port is bent....

    I started looking more closely at the inside of the bad Thunderbolt port..

    There are metal tabs on the top of the port..3 of them

    1 small, skinny center tab, and 2 wider tabs on either side of the center tab

    the center tab in my bad port is bent back against the back of the port..

    Do these tabs have any electrical function..grounding?

    Or, are they there to apply pressure to the Male Thunderbolt jack so it fits snugly in the port?

    These ports look awfully wimpy when you get down to it..not robust.

    Anyone have any experience with this? I found some others on web who have encountered this issue..

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