2018 MacBook Pro 15” i9 dead

Discussion in 'MacBook Pro' started by Kysar, Jul 12, 2019.

  1. Kysar macrumors newbie

    Kysar

    Joined:
    Jul 12, 2019
    #1
    Hello,

    Unfortunately my MacBook Pro is not starting anymore. I checked everything but nothing work :/

    I have no other adapters on the Mac book, I rest all RAMs, if I put the power cable on - no sound or no display message, no lights on the keyboard or 2. small display. Nothing :(

    Have perhaps anybody a good idea?

    It’s with 1TB SSD.

    Thanks for help!

    Greetings,
    Sebastian
     
  2. jardinager macrumors regular

    jardinager

    Joined:
    Apr 24, 2015
    Location:
    NC
    #2
    Apple, or an Apple service provider, is your only option if it is completely unresponsive. Use your AppleCare+ and get her fixed or swapped out. It’s times like these that make AppleCare+ indispensable.
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    Call Apple or where you purchased it - as mentioned above that's your only recourse.
     
  4. Trey M macrumors 6502a

    Trey M

    Joined:
    Jul 25, 2011
    Location:
    USA
    #4
    I really doubt this is the case but any chance your brightness is just turned down?
     
  5. seeforyourself macrumors 6502

    Joined:
    Dec 1, 2014
    #5
    unlikely. When you turn the computer on it will be on normal brightness.
     
  6. Trey M macrumors 6502a

    Trey M

    Joined:
    Jul 25, 2011
    Location:
    USA
    #6
    This is not true there was a recent story about a customer who went thru several AppleCare advisors and no one could determine the issue. It turned out to just be the brightness was turned down all the way and it cached that setting upon restart.
     
  7. deadmbp macrumors newbie

    deadmbp

    Joined:
    Wednesday
    #7
    Same thing here. Top line mbp dead. No cause given. :mad:
     
  8. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #8
    The cause is most likely a failed component, obviously. Take it to Apple for repair.
     
  9. Kysar thread starter macrumors newbie

    Kysar

    Joined:
    Jul 12, 2019
    #9
    I droped my Mac book by Apple and they repaired it. Try the same. My motherboard was done.
     

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8 July 12, 2019