3 week old Macbook Pro 2011 now has dot in middle of screen?

Discussion in 'MacBook Pro' started by RuscalfoVallejo, Aug 21, 2011.

  1. RuscalfoVallejo macrumors newbie

    RuscalfoVallejo

    Joined:
    Feb 12, 2010
    Location:
    Vallejo, CA
    #1
    I bought my Macbook pro 2011 Hi-res 15" 3 weeks ago from the Apple Online Store. After installing and playing a game this week, I notice that a grey dot appeared in the middle of the screen, especially noticeable when browsing on safari, with a white background.

    Is this a dead pixel or stuck pixel? what should I do? Can Apple do a replacement?
     
  2. motoracer1486 macrumors 6502a

    Joined:
    Sep 26, 2006
  3. reclusive46 macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
    #3
    Go into an Apple Store immediately. They will make an exception most likely as it is under 30 days old.
     
  4. motoracer1486 macrumors 6502a

    Joined:
    Sep 26, 2006
    #4
    Or if they want to play hardball, return it, and buy another.
     
  5. RuscalfoVallejo thread starter macrumors newbie

    RuscalfoVallejo

    Joined:
    Feb 12, 2010
    Location:
    Vallejo, CA
    #5
    Since I bought it off on the Apple Online Store, which the 15" hi-res display was a configured to order, wouldn't I have to call AppleCare? Would they make the exception?
     
  6. Young Spade macrumors 68020

    Joined:
    Mar 31, 2011
    Location:
    Tallahassee, Florida
    #6
    I thought the return date was 14 days? But you have a free year of AppleCare; I highly suggest taking it in there, sounding concerned, and have it fixed.
     

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