$30 Verizon Upgrade Fee

Discussion in 'iPhone' started by Geffen, Oct 5, 2012.

  1. Geffen, Oct 5, 2012
    Last edited: Oct 5, 2012

    Geffen macrumors 6502

    Joined:
    Sep 23, 2007
    Location:
    Michigan
    #1
    Just had a question in regards to the Verizon $30 upgrade fee. Will I be charged at the time of the purchase of my iPhone 5 the $30 upgrade fee? or is the fee added to my monthly bill?
     
  2. boomhower macrumors 68000

    boomhower

    Joined:
    Oct 21, 2011
    #2
    Depends on where you buy it. When I preorderd from Verizon it was added to the charge for the phone, so it was charged up front. When I preordered from Apple it was not so I presume it will be on the bill.
     
  3. dfinecy macrumors regular

    Joined:
    Feb 4, 2011
    #3
    I had them add it to the monthly bill...I'm pretty sure this is the 'default' option.
     
  4. livspop macrumors regular

    Joined:
    Feb 11, 2011
    #4
    I preordered at full retail from Verizon and was not charged at the sale OR on the next bill.
     
  5. Geffen thread starter macrumors 6502

    Joined:
    Sep 23, 2007
    Location:
    Michigan
    #6
    Are you a new Verizon customer? Then you wouldn't be charged the $30 upgrade fee.
     
  6. It'sMyPrecious macrumors regular

    Joined:
    Jan 25, 2012
    Location:
    Between heaven and hell
    #7
    I am an existing Verizon customer and when I upgraded I was given a $30 credit, which cancels out the $30 upgrade fee, so I don't have to pay any upgrade fee.
     
  7. Leonard1818 macrumors 68020

    Joined:
    Nov 15, 2011
    #8
    how were you given a $30 credit?
     
  8. gsugolfer macrumors 6502a

    gsugolfer

    Joined:
    Jul 11, 2010
    Location:
    Georgia, USA
    #9
    You didn't use an "upgrade"
     
  9. It'sMyPrecious macrumors regular

    Joined:
    Jan 25, 2012
    Location:
    Between heaven and hell
    #10
    Oops forgot to clarify, I did pay the $200 upgrade price. There is no way I'd pay the full $600+ price for the phone :p.

    Ok I copied and pasted the following from the order details form. Not sure what the "new every two" means. Maybe every two years I get a free upgrade credit?

    Apple iPhone 5 16GB White 1 $199.99
    Line Number: [not giving you my phone #]
    UPGRADE FEE $30.00
    Discount - New every two -$30.00

    Order Subtotal Today $ 199.99
    Sales Tax* $ 12.00
    Shipping $ 0.00
     
  10. Leonard1818 macrumors 68020

    Joined:
    Nov 15, 2011
    #11
    ahh, it was a ne2 discount... gotcha.

    I just used my last $50 ne2 discount. That's the last of those...
     
  11. gsugolfer macrumors 6502a

    gsugolfer

    Joined:
    Jul 11, 2010
    Location:
    Georgia, USA
    #12
    You were charged, you just had a discount to subtract it. I had a $50 NE2, but was also charged the fee, so I got the phone for $179
     
  12. Geffen thread starter macrumors 6502

    Joined:
    Sep 23, 2007
    Location:
    Michigan
    #13

    Does the new every two apply to everyone?
     
  13. gsugolfer macrumors 6502a

    gsugolfer

    Joined:
    Jul 11, 2010
    Location:
    Georgia, USA
    #14
    It was originally to "reward" loyalty from customers by giving you a slight discount for each time you completed a two year contract. They recently decided they couldn't care less about loyalty from customers and took it away and added this upgrade fee (which PENALIZES returning customers)
     
  14. puckhead193 macrumors G3

    puckhead193

    Joined:
    May 25, 2004
    Location:
    NY
    #15
    I'm still at a lost on why there is this stupid charge. Your eligible for a new phone under what they claim as your upgrade date, meaning you can upgrade and not break your contract. I could understand if you were upgrading EARLY but not on what they claim is your scheduled date.. :rolleyes:

    Fore the record, I just paid this $30 for 3 lines ($90) plus losing my unlimited data when ordering my iPhone 5 this morning :(

    (cue hippy voice) Its the man, man :p
     
  15. phillyphill macrumors 6502

    phillyphill

    Joined:
    Apr 23, 2010
    Location:
    lorton
    #16
    from what i remember the upgrade fee is for them to help train their employees :confused::rolleyes:. So we can get better service.
     
  16. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #17
    So they can nickel and dime us with bs charges like that.
    I never paid an upgrade fee, I just call them and have them credit it back.
     
  17. KirkL macrumors 6502

    Joined:
    Jul 27, 2010
    Location:
    United States
    #18
    What's the "NE2" discount? Is that only for current customers?
     
  18. gsugolfer macrumors 6502a

    gsugolfer

    Joined:
    Jul 11, 2010
    Location:
    Georgia, USA
    #19
    See below

     
  19. KirkL macrumors 6502

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    Jul 27, 2010
    Location:
    United States
    #20
    Thanks :eek: I skimmed over the thread and didn't notice your post!
     
  20. omgitzv2 macrumors member

    Joined:
    Sep 11, 2012
    #21
    They will not budge I will be surprised if they credit you back.
     
  21. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #22
    AT&T does credit it back. Been doing it for years.
    Not sure about verizon, they are more strict I heard.
     
  22. GIZBUG macrumors 65816

    GIZBUG

    Joined:
    Oct 28, 2006
    Location:
    Chicago, IL
    #23
    Seems if you order from apple, there is a fee, but from verizon website no $30 fee?
     
  23. sdyoyo macrumors member

    Joined:
    Dec 15, 2006
    #24
    When did they start this fee anyway, or was it always there.
     
  24. gsugolfer macrumors 6502a

    gsugolfer

    Joined:
    Jul 11, 2010
    Location:
    Georgia, USA
    #25
    Order from VZW - pay when you order
    Order from Apple - pay when you get your next bill

    April
     

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