4S has died, need help!

Discussion in 'iPhone' started by JamesM, Nov 19, 2011.

  1. JamesM macrumors regular

    Joined:
    Jan 27, 2007
    #1
    Last night I noticed that my phone was off even though last time I checked it had 50% of battery

    Put it on charge and an hour later I unplugged it and it went off instantly and wouldn't turn back on unless connected to the mains

    I've checked the crash reports on the phone and it says "CRC ERR!"

    The iMac USB can't seem to power it and it will run from the mains for a couple of minutes then lockup

    Any ideas?
     
  2. itsmemuffins macrumors 68030

    itsmemuffins

    Joined:
    Jun 23, 2010
  3. JamesM thread starter macrumors regular

    Joined:
    Jan 27, 2007
    #3
    That seemed to work then it went off again.

    Just tried restoring through DFU mode and that point it verifies with Apple it fails.

    The log shows

    19/11/2011 09:03:30.000 kernel: 0 0 AppleUSBCDC: start - initDevice failed
     
  4. aphexacid macrumors 6502a

    aphexacid

    Joined:
    Jul 31, 2007
    Location:
    Chicago
    #4
    Seems pretty obvious you need to take it to the apple store to get replaced
     
  5. JamesM thread starter macrumors regular

    Joined:
    Jan 27, 2007
    #5
    Yeah booked an appointment for this afternoon.
     
  6. JamesM thread starter macrumors regular

    Joined:
    Jan 27, 2007
    #6
    Genius took a look and said he would replace it, he also said there was a fault with the home button although the only thing I noticed was it was a bit loose.

    Big thumbs up for Apple customer service #
     

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